Hotel El Dorado Seaside Suites
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1 night
1 room, 2 adults, 0 children
All properties in Akumal

Hotel El Dorado Seaside Suites

No.13 of Premium Hotels in Tulum
Carr. Cancún - Tulum Km. 95, Akumal, Quintana Roo 77710, Mexico
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hotel overview picture
Highlights
Free parking
Lots to do
Delicious breakfast
Amenities
Outdoor swimming pool
Diving
Snorkeling
Horse Riding
Spa
Massage Room
Fitness Room
Private parkingFree
All amenities
Property Description
When you stay at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only in Kantenah, you'll be on the beach and 5 minutes by car from Ecopark Kantun Chi. This all-inclusive property is 9 mi (14.4 km) from Akumal Beach and 14.7 mi (23.7 km) from Xel-Há Park.
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8.5/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 102 reviews
Surroundings
Airport: Cozumel International Airport
(36.2 km)
Landmarks: Rifugio Tartarughe
(790m)
Landmarks: Xpu-ha Beach
(2.3 km)
Landmarks: La Playa Xpu-ha Beach Club
(2.4 km)
Landmarks: Cenote Minotauro
(2.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Oceanfront Pool Swim up Suite

Oceanfront Pool Swim up Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Daily housekeeping
Wi-Fi in room
Room Details
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Oceanfront Swim Up Suite
5

Oceanfront Swim Up Suite

2 Queen bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Honeymoon Suite Ocean Front
4

Honeymoon Suite Ocean Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Royal Suite

Royal Suite

Has window
Free Wi-Fi
Daily housekeeping
Wi-Fi in room
Room Details
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Oceanfront Swim Up Suite 1 King Bed Non Smoking
3

Oceanfront Swim Up Suite 1 King Bed Non Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Oceanfront Pool Swim Up Suite
3

Oceanfront Pool Swim Up Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.5/10
Very Good
102 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.5
  • Location8.5
  • Service8.5
Average for similar properties in Akumal
Most Mentioned
D‍e‍s‍t‍i‍n‍y
March 9, 2023
Absolutely loved the place. We left the resort one time the whole 5 days lol. Food was great ESPECIALLY room service. Only thing I didn’t like was the cold water in the pool. We couldn’t even enjoy the swim out pool because the water was freezing.
G‍i‍a‍d‍a
April 29, 2025
Excelente
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J‍u‍a‍n‍ ‍G‍a‍b‍r‍i‍e‍l‍ ‍F‍e‍r‍n‍a‍n‍d‍e‍z
May 22, 2025
The property is beautiful, with great amenities , but what made it even more special was the staff. Since arrival we were treated like vips, the staff was helpful and willing to go the extra mile to make us feel comfortable and always with a smile. For sure we will be returning to El Dorado asesore.
V‍e‍l‍v‍e‍t
May 22, 2025
This property was beautiful, the staff was so friendly and fun. We came during slow season (May) so some restaurants that said was open were actually closed. No swimmable beach if that’s your thing. We did the catamaran excursion that’s included with your stay and it was awesome.
S‍t‍e‍p‍h‍a‍n‍i‍e
May 21, 2025
Not the worst, but not great This place is honestly ridiculous. There are very few places to eat, and the hours listed on the app are completely inaccurate. We tried to get breakfast at a spot that claimed to serve à la carte breakfast, only to be told in person that they were only serving lunch. While everything is within walking distance, the lack of dining options is incredibly frustrating. The food overall is mediocre at best. The buffet is subpar whether it’s breakfast, lunch, or dinner. The only decent meal we had was at the Driftwood restaurant near the seaside swim-ups. Our swim-up pool was fairly dirty, and we didn’t even get to enjoy it. Of course, the beach in Mexico is always beautiful, which was one of the few highlights. The staff at the resort are friendly and helpful, but there’s a serious lack of communication about what’s open, what’s available, and what events are happening. For a resort that markets itself as a luxury experience, the disorganization and lack of transparency were really disappointing. The staff deserves a five star rating though.
A‍v‍e‍r‍y‍ ‍E‍l‍i‍z‍a‍b‍e‍t‍h
May 18, 2025
First time to this resort and it was one to remember. The staff always went above and beyond to ensure you felt welcomed and appreciated. There were so many amenities available, which kept things fun and interesting. If you wanted to party, the pool bar was where its at and if you wanted a little bit of peace you could always go beach side. The food options were by far the most exciting part for myself and my partner. This was the first time I've been to a resort that had a fully vegan restaurant, although disappointing it was only open for lunch. The Kaab had absolutely delicious food. The buffet usually had something to be able to make a Frankenstein meal, which was great. The themed restaurants, were very limited with vegan options.
G‍e‍r‍a‍r‍d‍o
May 14, 2025
Beautiful property! The staff went above and beyond to make sure your stay was great here at the resort! Wish we stayed longer. If you want some peace on your vacation this is the spot! The beach was man made but it was beautiful! We will come back!
L‍y‍n‍s‍y
May 10, 2025
The staff are very nice and there are so many fun activities. The food was amazing! Overall it was a great experience and the lady with the stand near the burger/nacho/taco area was so nice. We bought all of our souvenirs there. And the couples massage was the best!
S‍h‍y‍a‍n‍n‍ ‍D‍e‍s‍t‍i‍n‍y
April 16, 2025
When I say this was the most horrible hospitality I have ever experienced, everyone lacked accountability. I booked excursions through the company they have on the site and they took my money promising 3 excursions were included when I arrived at the water excursions I was told one of them wasn’t booked. I asked for it to be resolved and it was just a run around. Multiple times they did not know I speak Spanish and were speaking amongst each other trying to give me a run around. I wouldn’t recommend anyone to attend this resort.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2015
  • Renovated: 2017
  • Number of Rooms: 246
Phone:+52-9848751910
Email:bookwithus@lomashospitality.com
When you stay at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only in Kantenah, you'll be on the beach and 5 minutes by car from Ecopark Kantun Chi. This all-inclusive property is 9 mi (14.4 km) from Akumal Beach and 14.7 mi (23.7 km) from Xel-Há Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a fitness center. Additional features at this property include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at DRIFTWOOD GOURMET, one of the property's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 13 bars/lounges or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 188 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

Frequently Asked Questions

What are the check-in and check-out times at Hotel El Dorado Seaside Suites?

The check-in time at Hotel El Dorado Seaside Suites is 15:00 and the check-out time is 12:00.

Does Hotel El Dorado Seaside Suites have a swimming pool?

Yes, Hotel El Dorado Seaside Suites has a pool.

Are pets allowed at Hotel El Dorado Seaside Suites?

Unfortunately, pets are not allowed at Hotel El Dorado Seaside Suites.

How much does it cost to stay at Hotel El Dorado Seaside Suites?

Prices at Hotel El Dorado Seaside Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hotel El Dorado Seaside Suites?

Cozumel International Airport is the closest airport to Hotel El Dorado Seaside Suites, and it is straight line distance from hotel: 36.2 km.

What is the cancellation policy for Hotel El Dorado Seaside Suites?

The cancellation policy for Hotel El Dorado Seaside Suites varies depending on the type of room and booking conditions.

About This Property

Average Price FromAED1035
Hotel Star Rating5