IC Hotels Green Palace & Villas

Exceptional service from warm and friendly staff, immaculate cleanliness, luxurious villas with direct pool access, spaciousness, and well-maintained grounds. Some guests enjoyed private pools and kids' amenities.

I cannot stress out enough how superb the experience was in this hotel. We've never experienced such exclusiveness and luxurious service before. We stayed at the Villas in one of the Bali rooms with private pool and I can tell you that pictures don't do proper justice of how beautiful is the hotel. It's much better than the photos you see. You also get assigned a beach cabana private with your villa and it's mind blowing, looking at the beach from the confort of your own bed. It's definitely ultra all inclusive as they stated in the description. It's not only that they include all meals, they include luxury first-class meals, you can request even things that are not part of the menu for no extra fee. Actually, unlike most of hotels they don't try to charge you for every additional service. It includes so many things that you can basically feel safe and confident asking for services and food. The Villas have their own private are separated from the Green Palace Hotel that feels so exclusive, you feel you are truly VIP and special. And don't get me started on the guest relations department... oh my good, they are truly exceptional, they keep in contact with you at all times to make sure you are treated in the best possible way, to make sure you take advantage of all your benefits, they keep trying to make sure you are getting the most out of your stay. You can also access Á La Carte restaurants with no extra charge, but even if don't, trust me, the normal restaurant is also so exclusive. If you are looking to have relaxing, VIP, luxurious and kids-friendly holiday, this is your hotel. Your kid will have so much fun but at the same time you will have the best experience ever. We'll never forget this experience, we'll come back to this hotel every year if possible, we fall in love with this amazing experience. Any amount of money you pay for this hotel is totally worth it.

It was an amazing experience—the food was excellent, and the atmosphere was fantastic. If you’re traveling with kids, this hotel is a great choice. They have extensive kids’ clubs, and the swimming pools are kept warm even in cold weather. Plus, if you love greenery, this hotel is perfect for you!