I was extremely worried coming here after I read the reviews. There were some really bad ones of late. Firstly I’d like to state that it’s important for people to understand that a lot of the staff here are working 16-18 hr shifts in the heat, they are not rude, they are probably underpaid and tired. Be nice! We have had a great experience with every single staff member we have encountered on our stay, they are amazing people. The hotel may not be a luxury 5* hotel but it blew me away. There is once huge pool, and even through I didn’t come In peak season, there’s defo enough sun loungers. You then have the beach shuttle which runs every 20mins from morning to night. And takes you to the beach which also has another pool area also with plenty of lingers. I’m not sure what people are moaning about? I’ve been to luxury 5* hotels in UAE, paying so much money and was not looked after the way I was here. There’s sooooooo much food, eat your heart away. Only think in the hotel rooms are out dated with the decor, a bit 1980s but it’s clean and when you’re paying £450 all inc what is a bit of antique? One warning though, if you’re here for silence, you won’t get that. The room blocks surround the evening entertainment and it’s very loud, bring ear plugs. Honestly, this place has surpassed my expectations, I’m defo coming back, I’ve had a rough 2 years and this place has made me so happy again