Guest User
February 2, 2025
Club Med Kiroro Peak is the best hotel I have stayed in Hokkaido so far! I have been to Niseko, Rusutsu, and Furano in the past few years, and the hotels were all pretty good. But Club Med Kiroro Peak is the best!
Kiroro Peak Hotel has convenient transportation. There is a Club Med counter in the international terminal of New Chitose Airport, and you can book a bus on the spot, which takes about two hours to get to the hotel. The counter service staff are very enthusiastic and can speak multiple languages.
When we arrived at the hotel, the staff were very enthusiastic. The hotel is very international and the multilingual environment is very friendly. The staff service is very considerate. Cynthia was the receptionist at check-in. She introduced us to the hotel environment, ski facilities, hotel activities, etc., and finally sent us to the room. Thank you!
The hotel's meals are good, and the all-inclusive package is very worry-free. You can go to the restaurant to enjoy it when you arrive. The restaurant is divided into two main parts, one side is mainly Western food, and the other side is mainly Asian food, both of which are self-service. There are also different Chef specialty every day, which are all very good. Personally, I like Japanese seafood rice, oysters, and Rendang (a traditional Southeast Asian food). Because it was during the Spring Festival, the meals on New Year's Eve and the first day of the ***** New Year were also very special. On-site dumplings and glutinous rice balls were prepared, as well as big dishes such as lobster, and a bluefin tuna was opened on site! There was afternoon tea every afternoon, and the lobby bar also had an all-inclusive wine list that you could order at will. There were also small stalls for late-night snacks after 9 pm. In short, I was satisfied with the meals. I ate three meals a day in the hotel during the week and didn't get tired of it.
During the Spring Festival, the hotel was decorated according to the traditional Spring Festival. There were evening parties at 9 pm every night, which rotated every week. There were stage plays rehearsed by the hotel staff themselves (StarLight), song medleys (Music Journey, not just a simple medley of European, American and Asian songs, but each song was accompanied by a cosplay performance by the staff, which was very funny and exciting throughout the whole process. It can be seen that the staff spent a lot of effort to prepare), etc., and there were also small bands invited to perform (we watched the One band, which was great!). The performance usually lasts for more than an hour, and there is dancing and disco after the performance. The staff invites guests to dance together. The atmosphere is very good. I am infected by everyone's enthusiasm and I always go to the performance! The general manager of the hotel, "Village Chief" Tatiana, also participated in the performance and live dance every day! Every day, the performance ended at midnight. Skiing during the day and dancing at night are really high and tiring. But the staff still serve the guests enthusiastically every day. I really admire their professionalism! Thank you!
Finally, let's talk about skiing. The ski slopes at Kiroro Ski Resort are good, and the powder snow is as good as always. We also went to the grove and the cable car, which is a good challenge. Most of the black slopes are non-machine-groomed ski slopes, and we did cat jumps, which is very challenging. The weather was OK this week. The last two days had heavy snow, the temperature was not too low, it was relatively warm, and the wind was not strong, which gave me good sliding conditions. When I came to Hokkaido before, skiing was the most core experience, but this time at Kiroro Peak, it should be said that skiing and hotel experience each accounted for 50%. This hotel really left a very deep impression on me. The hotel is truly a ski-in, ski-out hotel, and is the closest to the foot of the mountain. Our ski locker is right outside the door, and the ski field is only ten meters away!
Thank you to all the staff of the hotel. Many of them I know their names, and many of them I don’t, but I can see the happiness on each staff’s face, and I feel the service of the hotel. Thank you to Cynthia, Beste, Take, JamesLee, Bara at reception, thank you Elsa, Tiffany, thank you reception Michael & Activity manager Michael! Thank you Jazmin, Alice, Miskali at the ski rental center! Thank you general manager "village chief" Tatiana Chew! This is the best experience I have had in Hokkaido. I will recommend my friends to experience Kiroro Peak, please continue your super high service standards! I will visit again when I have the chance. Thank you everyone, you have worked hard! Happy Chinese New Year, and a prosperous Year of the Snake!
Original TextTranslation provided by Google