The Chitvan Resort

It was good. Food also very good staff good and good resort for family trips we will visit again and again

Poor customer service. The manager was unprofessional and unhelpful. Dirty rooms with lot of dust on all the stuff and furniture. Room was not cleaned before our checkin. Dirty hand towel in the room. Plumbing issue in the washroom was not resolved and the washroom leaked for our whole stay. They laid towels on the floor for the leaking water. Room was not changed. Asked for extra for room upgrade. Other room available was twin bed which is not acceptable for a married couple. Ac started leaking water as well in the middle of the night and the whole room was wet and the ac stopped working. No compensation was offered and not even an apology for the inconvenience. The manager said it was technical issue and nothing can be done about it. Pictures shows a beautiful luxurious palace looking hotel. However it's an old under maintained property. No public transport available to reach the property and its on the highway, far from the city. U have to do a taxi service which ask for unreasonable tarrifs. Ola and uber also not available.

1. Rooms were decent 2. Cleanliness was top notch 3. Ambience was calm 4. Food is okay 6. Suitable for couples

The place is located nicely however the staff is very slow and bad to respond to the request for anything. They are understaffed and always only harp on the pricing. The upkeep of the place is good but the rooms smell mouldy. Basics like a room refrigerator is missing

It was a good stay over here, staff was really humble, beautiful property to stay at. Loved the overall experience, food was also good and service was quite fast

Resort location is nice. Food is also good. But no water in early morning hours. No geyser working.

Nice humble staff. Lush green environment. Breakfast needs improvement. Pool also needs improvement. Overall a good and peaceful place to stay with family. Locatio is also good as situated on the main highway.

It was terrible. Ac was not working properly and when asked staff about the same, they offered to select super deluxe room for which we have to pay another 1000 rs.

I have stayed at The Chitvan Resort multiple times with my family (including our lab). They have huge spacious rooms, a well mentained pool, lawn, private parking and a restaurant which serves tasty food. I really appreciate the warm welcome and overall hospitality by the staff.. Mr.Amit Kothari ensures personal attention to each guest. Location is almost on highway road, yet a little away from all the hustle of traffic.