Guest User
January 7, 2025
We stayed at the Mercure for 3 nights, and we will not reiterate. We booked a privilege room with terrasse. Cons. - There was no desk in the room, hence, extremely unpractical to work. - The internet connection is so slow, you cannot attend a simple online meeting. - The shower was a complete mess: on the second day the shower hose broke and sprayed all over the bathroom. Third day, the rainfall shower had so much flow (even on minimum) that it flooded the bathroom. - The terrasse had an alrightish view with the top of the mountains, however, it was direct on the passing road (quite noisy during the day) - There is a railway track nearby, and the noise is loud enough even with the window closed. - The staff is kind but not trained, 4 people were needed to find an answer to our question regarding their own services. - If you're an Accor member (even Diamond), you do not get any benefit out of your stay: no priority check-in lane, only one welcome drink for the Accor member, no breakfast, no enhanced internet. Still wondering why they pay the Mercure franchise... Pros - Location near the Revard and Chambéry - Access to the spa facilities (did not use though)