Hôtel Rotonde

Nice staff but the street side room was not soundproofed. The noise from the first workers on the road at 6am was annoying. We had booked for 3 and the towels were for 2 people and the duvet for the 3rd bed was missing. I called reception and they quickly set up what was needed but at 11:00 in the evening I would have preferred to go to bed without having to call about it. It can happen, I understand. In the room there is 1 tea bag and 1 herbal tea but there were 3 of us, no bottle of water apart from those in the fridge (to be paid) The breakfast room in the hall without a real separation is not is not great. During breakfast we are on the door where customers come and go and we hear the calls from the reception staff... something should be done to properly separate and soundproof the spaces. For me it's not a 4 star. 3 stars max. Example of a different recent experience that I like: I was in Lille the previous weekend with my daughter for the same reason. University competition. In the Lille hotel (3 stars, Best Western)) when we arrived they offered to bring forward the Saturday breakfast time to 6:30 a.m. (usually at 7:00 a.m.) to give my daughter and other young people who were there for the same reason the possibility of having breakfast in peace given that the competition started at 8:00 a.m. They gave us a map of the city with directions to the exam center. Lots of attention to the customer, impeccable service, silent rooms, 2 bottles of water in the room on arrival and 2 herbal teas per person...in fact, it only takes a few details that don't cost much to make the difference.

This hotel, advertised as 4*, does not even deserve 3: poor cleanliness (traces of coffee on the curtains...), aging room and very poorly soundproofed, poor quality bedding, shower with hot water for 2 minutes then lukewarm and completely cold, very poor quality towels, non-existent wifi connection...