Guest User
January 31, 2023
We did our own booking on line, The Kuru club has a 4 star rating. I don't know how they got 4 stars. We thought our deal included breakfast, however it did not. The manager Charles is a nice guy and was really helpful which we were thankful for. He met us at the airport with leis, and drove us through the town centre before taking us to hotel. The accommodation was more 2 star then 4, our room wasn't serviced at all during our 4 night stay, there was no wifi. The room have had water damage, the floor a the back door was lifting, couldn't open the back door, the tiles in bathroom lifting and swollen from water damage, the roof was terribly rusted, no spouting, grout or no gap filler coming out of bathroom. Our ranch slider door needed new rollers, very hard to open. Kitchen outside on a deck had only a huge bbq or electric fry pan for cooking, no elements, but you could boil eggs in the kettle if you used your imagination. The pool was nice, but the 3 plastic deck chairs looked like they'd never been cleaned. The rubbish bin smelled so bad when you opened it, it was full and not emptied. The hotel quite isolated, the nearest amenities a 15min walk to cafe and bar down the road.