Kyriad Residence Casablanca Centre Ville Reviews

I had an incredible experience at the hotel, and I owe it all to Soumia and Dounia at the reception and the manager Yassine Despite my booking blunder ( I made a mistake while booking and chose April instead of January) , they handled it with utmost professionalism, always wearing smiles and radiating positive vibes. Their unwavering support and quick problem-solving turned my stay around. Kudos to these wonderful individuals for making my stay memorable! 🌟 🌟🌟🌟🌟#CustomerServiceExcellence #Gratitude Thank you guys. I will definitely stay here again.

Not bad, But not clean enough

Way better than the Première classe Hôtel that is right next to it , so many amenities and space for the same price , hotel staff also helpful

Tooop

Clean and hygienic, the room is also very comfortable, highly recommended

Service is a bit slow

超級滿意 哪裡的人熱情 禮貌 酒店環境舒適 乾淨整潔 性價比挺高的

RAS..l’accueil et l’endroit sont parfait

Hotel magnifico

朋友説還可以一半半。

Be aware that they turn the air conditioner to a heater in winter and an air conditioner in summer so we didn't stay the whole reserved nights because we couldn't sleep and we can’t open the windows because of the noises outside and its can’t be opened all the way. The size of the room was good. The bathroom wasn’t cleaned perfectly. We found an insect in the kitchen’s drawer.

Nice location, access to a tram, 20 minute walk to the medina and fish market. Recommend for a few nights stop

Staff were very friendly. Breakfast not included and in a dirty area of the city. Small rooms.

The service really needs a little more attention. Our room didn’t have soap and shampoo. We called 3 times to get some and finally was told to come down and get it ourselves. The door to the hotel we booked was closed when we arrived with a sign saying check in at another hotel. It didn’t say where the other hotel is and being in a different country our phones didn’t work. There was no laundry service at the hotel either.