Guest User
December 26, 2023
We went to Tourmaline to spend a Christmas weekend, we were disappointed by the spa and the swimming pool, we heard at least 30 minutes for the sauna to be started, we weren't even able to enjoy all these moments of relaxation because the person had difficulty turning on the sauna and heating it a second person arrived to help the jacuzzi was really dirty with hairs the water was not clear we had to report it so that it could be emptied and filled again you was extra even the bathrobe which is normally included in moments of relaxation not swimming pool summer of 10 € in addition I have never seen a hotel that charged everything extra especially that for a lunch which costs 16 € it's is huge we had to go and have our lunch at the local bakery you should really avoid this type of hostel because it's really a scam especially since the room was 120 € per day however the only opinion I can give, It's the receptionist Melina who apologizes for this inconvenience. A little message for the managers of this hostel, you should instead build loyalty among your customers and not charge extras because that could really put a thorn in your side because a person has just spent time paying quite a lot and doesn't want to break the bank. the mountain already that there are many other things to pay for with family, friends or as a couple, happy Christmas to all
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