Guest User
October 13, 2022
Terrible attention from check in, they said they would pick me up upon arrival and they never did, I arrived alone at the hotel, they didn't even offer to help you with your luggage. And to make matters worse, they didn't want to let my partner in who arrived the second night, even though I was paying for a double room, that is, a room for 2 people. I have been working in customer service in hospitality for years and in this hotel they have no idea what that term means.
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