Guest User
September 27, 2023
This Hotel was not centrally located, but in a location very accessible to the Train and Bus Stations, the Central Square, lots of Restaurants and the Market. The rooms are nice and comfortable, and the Bathroom was clean with some nice products that are generally provided in better hotels. The Breakfast Room on the 7th floor was spacious, and the food (ordered the night before) was freshly prepared and hot. We had great views of the mist on the surrounding mountains while we were having our early morning coffee. What impressed us most was the Staff – Deybi, Adnemir, Anani and Wendei (My apologies if I have got the spellings wrong). They were particularly friendly, extremely helpful and very accommodating, and we cannot thank them enough for their caring attitudes and for going out of their way to make us feel welcome. When we called and informed them that we were running a little late returning from Machu Picchu, and to keep our stored luggage ready and waiting for us, they let us know that we can go straight to the Train Station, and two of them brought the luggage to us there, so we would not miss our train. We have never seen such service before. A sincere Thank You to all of them…! We were only here for one night, but will recommend this hotel to all our friends who are planning a trip here soon.