Elounda Bay Palace, a Member of the Leading Hotels of the World

Beach is small but very good , nice soft sand , protected from wind , transparent water. Buffet. One for breakfast and dinner looks like cantina with too many package tourists not a pleasant spending time there And that’s a real pity that the hotel doesn’t have only breakfast. Rooms with a mountain view are not having view at all only to the plants in front of hotels , all mountains are closed by the bushes , if you book this category of rooms ask for the highest floor

This was our 4th visit to Elounda Bay Palace, and the staff were very friendly and welcoming as always. We love this hotel and we were given an upgrade, as our previous booking was changed due to the rooms been refurbished. We were given a suite with a shared pool, which was a surprise. Lovely and clean, a bottle of wine with a bowl of fruit and local desserts on the table for us. The view was limited, but it was fine for the week stay. Our neighbours were happy to chat and we gave advice on the local area. We were on a half board basis, and the food was delicious and hot. A great selection of dishes available and really nice desserts too. The waiters & waitress were always there to help and we would have a nice chat with them during dinner. We only had water during our meals, and we already know about the cost of water so not an issue for us. We walked into Elounda every day to buy supplies. But unfortunately during our stay, there was a heatwave of 45c. So it was uncomfortable but we just took our time. Because of this, we hired a car for 2 days to take the strain of walking in the heat. There are plenty of sun beds available and the sea is a nice temperature. I did use the pool, which we had to share. I personally don’t like shared pools, not that I don’t like sharing, it’s just that because I am on the Autistic spectrum, I like my own pool. That aside, it was a really relaxing, fun, and enjoyable week away. We have booked for a week in early June 2025 for my birthday, again. So looking forward to an amazing time and seeing the beautiful Elounda and the staff of the Elounda Bay Palace.

Just returned from 12 days at this hotel. We had 2 Bedroom Family Garden View .... The Hotel rooms we stayed in were not 5 star by any stretch of the imagination. There are 5 star aspects of the resort and some disappointing areas as well. The sister hotel next door (Elounda Beach) and some its the pool villas did look more upmarket and newer The hard working staff try very hard to do their best for you and make the holiday special. But it is expensive for what you get. (Relative to the Caribbean, Portugal , Turkey , France, Italy etc) Lunch and all drinks are over priced €4 for a small 200ml of water in the room, with NO other option for water in the hotel is a bit pricy. Rooms - These were disappointing in size and amenities. They are two rooms with an inter-leading door between the rooms. They are by no means 5 star, much smaller than marketing material makes out and fixtures and fittings very dated. Walls very thin and Sliding doors did not seal so the wind was very noisy and so were the crying babies !!! . Bathrooms were the biggest disappointment as you had to shower in a bath with a plastic curtain sticking to you trying to soap yourself..5 Star..no way Staff - were lovely 10/10 Food - Great food ..Breakfast and dinner had something for everyone local and international food. We enjoyed eating there with VERY friendly service. Pools and beaches are lovely (careful of beach loungers under trees next to the sea..There live hungry Mosquitoes..... Swimming in the sea is easy and protected At breakfast the staff try hard to bring expressos / latte etc but they are way way under machined and at busy times you will do well to eat and enjoy your hot drink (assuming not std pot coffee which is ready immediately). Lunch and Drink Prices are expensive ( Burger €29, Latte €7, Small coke €5.5, 750ml sparkling water €6) but food and service is very good. Elounda is a short walk away, which has loads of LOVELY waterside restaurants and cocktail places that are very reasonably priced. Locals are lovely , no pressure to buy to eat. Pick up water at the local supermkt €0.80 for 1.5 litres....eases the in-room pain of the cost of water at €4 for 200ml...

The hotel, the service, the staff, and the beach – everything is five stars and more. We stayed for 10 days and regretted not staying longer. Check-in was handled by Danai, who was warm and professional. She explained everything clearly and showed us our room. The food at the Aretoussa Restaurant is delicious – there's a wide variety of dishes and a great selection every day. All the staff from the restaurant are incredibly friendly and always smiling. A huge thank you to Costas , who made us feel right at home with his positive and professional attitude. He always had everything under control and was ready to help with anything we needed. You can tell he genuinely cares about every guest. We also rented a car for two days. Both Elounda Bay Palace and Elounda Beach have a car rental desk, where the lovely Phaedra provided us with a clean, well-equipped car at a great price. She speaks several languages, is funny, and such a pleasure to be around. She also gave us excellent tips on what to visit and where to eat. All the staff were extremely polite and paid great attention to the guests. Whatever you ask for is done in half the expected time, to the highest standard, and always with a smile. Last but not least, the beach is amazing. There are two piers and two swimming pools. You’ll find sunbeds on the sand, as well as on the large green areas with grass and trees which provides natural shade

I had a fantastic experience at the hotel. The food was delicious, fresh, and offered a great variety. The service throughout my stay was highly professional, and the entire staff was friendly, attentive, and efficient – especially Maria from the Alunda Bay Bar, who stood out for her warmth and excellent service. Highly recommended – I’d gladly come back

As outlined in other reviews there are undoubtedly areas of the hotel which could be improved to make it perfect but our overall experience was very good. The location is idyllic. Also all the staff in every area of the hotel and in particular Nikos who arranged a room change for us and Kostas in the restaurant made a difference with their friendly helpful customer orientated service. Thank you.