Domes of Elounda, Autograph Collection

Staff and Service: The staff are exceptional, consistently praised for their warm hospitality, attentiveness, and professionalism. They go above and beyond to ensure guests have a wonderful stay, with many guests highlighting their genuine care and dedication.

We are a family of 2 adults and 3 children ages 12, 14, 17 and just returned from a relaxing and beautiful 4 night stay at Domes of Elounda. My children stayed in a spacious family suite and even had their own outdoor sitting area with a jacuzzi. My husband and I were surprised to be upgraded to a beautiful suite in the new adults only part of the resort. At first, I was a little put off by the fact that it was about a 5 minute buggy ride from where my children were staying. But when we walked into our newly built, huge, gorgeous suite with its own large terrace and breathtaking view out to Spinalonga, I got over it! We appreciated all the small touches in our suite, such as the welcome gifts of Cretan liquer, the boxes of Nespresso pods, the complimentary water, the handheld steamer that actually worked, the yoga mat and block, the speaker that we could actually crank up without disturbing any neighbours, the luxurious toiletries provided (especially the body lotion), the very effective blackout curtain in the sleeping area. My only (small) complaint if I had to make one would be the light switches were very confusing and I didn't like how they automatically turned on so brightly when getting up to use the toilets in the middle of the night. Also there was a bad smell in the closet which we reported but no one ever addressed- I had to spray it down with body spray every day. Another not-so-great part of our stay I would have to say was the food options. The breakfast buffet was mediocre compared to other 5 resorts we have stayed at. Lunches at the pool and beach bars were good, the Villebrequin restaurant at the beach had a nice setting but the food should have been better for the price. Because we hadn't booked ahead of time, we were only able to get last minute dinner bookings at Blend (twice) and the adults only restaurant Antonino's (while we sent our kids to the dinner buffet which they said was decent). The food was good, nothing spectacular. But the waitstaff were always fabulous and helpful. We preferred the atmosphere at Blend. We thought Antonino's would be good because it is adults only and they were having a DJ the night we went, but there was no vibe at all. Actually, it there was really no vibe at night anywhere in the resort. Maybe this was because it was the end of the season? But the resort did seem busy...so I'm not sure where everyone was at night! We had just stayed at another resort earlier in the week that had live music events in it's main bar area. And although it wasn't super busy, there were still people and more of an atmosphere. Perhaps because Domes of Elounda is such a big resort and more spread out, it's hard for people to congregate in a main area. I am not usually one to seek out entertainment options at resorts (I find most to be super cheesy) but I do notice and miss the option when it isn't available! It was nice for the kids to have a teen area to hang out, although they said it was empty. Perhaps some ev

What an incredible hotel ! High end hotel with great staff, service and food ! The localisation is one of the best of Crete & the combinaison of High luxury service with large range of offers (3 à la carte restaurant + 1 future 1* michelin restaurant, sport activities, kid's club, pools, magnificient Villebrequin beach...) I highly recomand this hotel if you want to go in Crete or even in Greece !