Guest User
June 6, 2024
We recently stayed at this hotel and had a truly awful experience. From the moment we arrived ! There was no WiFi, and none of the power sockets in my room worked. The kettle was broken, the flush was broken and the shower head was also damaged. To make matters worse, there was no shower curtain, which is a major safety issue due to the wet floors. The staff were extremely rude and unhelpful, with only one person at reception able to speak English. The TV in my room was hanging off the wall with wires exposed, creating a hazardous environment. If you want to iron your clothes, there is only one iron available for the entire hotel, and they chase you to return it immediately. When I asked to speak to the manager to complain about these issues and the lack of technical support for the WiFi, I was told that they were too busy to speak with me. I have traveled extensively and have never encountered such a poorly managed hotel. Avoid this place at all costs!