Atlantic Hotel Agadir

" had an extremely disappointing experience at the Atlantis Hotel in Morocco Agadir. The staff did not help us with our luggage, and there is no elevator to the rooms, making it difficult to access our room especially people who have disabilities.To make matters worse, we were told that our modest swimwear (Burkini) was not allowed in the swimming pool. We were shocked and appalled by this discriminatory policy. It's unacceptable for a hotel to treat its guests in this manner. I would not recommend this hotel to anyone. The staff told us this term & conditions of all hotels policies that not allowed to use swimming suit full. We have done our own investigation by going different hotels but Atlantic hotel staff lied .Staff were rude and not welcoming. You cannot bring any food or drink from outside to your room. Breakfast was so poor and same food every day. There is only one bottle of water in the breakfast area .We found insects in the foods.As Atlantic hotel agadir advertises as four star hotel but speaking truly that we have stayed five days,at Atlantic hotel & It is only two star hotel. The beach is far away from the hotel and you have to talk through hill and road is quite dangerous because people are driving crazy, and no safety for public. We have spent lots of money on a private swimming pool

The staff are very friendly especially the guys in the resturant very helpful. The room size was good. Location is good. The beach however is not near. There should have been water at least in the rooms upon arrival. Also should have an iron available to use.

Hotel staff were great, attentive, helpful, knowledgeable and good communicators. Rooms were clean tidy, housekeeping was efficient. The rooms were standard size, but we only sleep in ours, so perfectly adequate. The bar area was great, indoor and outdoor, only inside once, before choosing to go outside! The waiter thought we were mad, it’s the middle of January!! Still 17’c at 9pm!! There were other outside seating areas we didn’t use, with TV’s and cover. The pool looked pleasant but actually didn’t see anyone use it! It was in a sheltered courtyard area so didn’t get much sun in winter. The hotel had its own private cordoned off area on the beach that was awesome. The only reason for a 4 not a 5 was that the building is starting to look a little tired.

This is a good hotel and the rooms are very nice but the bathroom is rather small. If you have mobility problems this hotel is not for you as there is no lift to the upper floors and even getting into the reception area is difficult. What we liked best was the pool area where we had our evening meals. The choice of food was very limited (set menu ) but you have the option of "a la carte" No kettle in the room unfortunately but there is a minibar. There is a shop selling very reasonably priced beer and wine just a 5 minute walk away.