Stepqueen1973
October 8, 2024
I have been travelling to Turkey for years. Backpacked, posh hotels, driving to less travelled areas, city breaks, etc. I have never once in 12 visits has any issues with the Turkish people and their hospitality. In fact, it has been exemplary. Until I arrived with my elderly parents at Ada 'Boutique' Hotel. We booked Ada as we wanted a luxury for the last couple of days, with a pool. We booked 2 rooms for 2 nights, based on the pictures on the ******* website and trip advisor reviews. I should have been suspicious as there were no recent reviews or pictures. But, when we arrived, the pool was green. I got asked to pay for the rooms up front, which I had done a couple of times on this trip. The hotel owner was very quick to say that we could go somewhere else and cancel the booking. But we agreed to stay; I wish we hadn't as the owner of the hotel held this against us when we asked for a refund an hour later!!!! So the rooms 'bungalows' were in a terrible state. The door didn't shut, the aircon didn't work, the chair on thebalcony(tiny) was not safe, the holder for the key to get power was broken, and the shower head holder was broken. We couldn't believe that the hotel had the cheek to charge £75 per night per room. The MOST we had paid for any room in our 16 night trip. So we asked for a refund to go elsewhere as my mum was really upset. But after an hour on the phone to the owner with him giving us every excuse to not refund us and 15 mins to my bank to see if we could cancel the payment. We were stuck. The owner offered us their 2 bedroom apartment in the main part of the hotel to stay in, which we agreed to as we had no choice, and it was better than the bungalows. What an absolute s***hole!!!!!!! The woner said that it was an upgrade but didn't offer any discount bearing in mind that we were now in 1 room rather than two. So we paid nearly 200 euros!!!!!!! Per night!!!!!!!!!!!!!!! Issues in the apartment included hardly any lights working, the shower head broke on first use, I fixed it, but it broke completely on the 4th use, so we had to shower with just the hose, no plugs in the main room, holes in the walls, floor and tiles. The main bedroom was nice but the 2nd bedroom had blinds that didn't open so I felt like I was in a dungeon. We paid 100 euros a night for a previous apartment in Kas, and it was luxury, beautiful furniture, bathroom, and living room. Wonderful owner. So to pay DOUBLE for this S***HOLE made us all feel like we were scammed! And then he had the nerve to charge us £3 for omelettes after charging us 200euros a night!!!!!!!!!!!! What a liberty!!!! There were a lot of Turkish people staying at the hotel. If I could speak Turkish, I would have asked if they we paying 100 euros a night for the rooms. I bet they were not. This owner was out to get our money as we were foreign tourists. And now am not going to recommend Turkey as a holiday destination. I have been to Turkey 7 times in the last 4 years. I'm not going back