Dias by Azul Collection

We have just returned from this Hotel for the 2nd time in 3 years after spending 2 weeks there . We both cannot say enough for those staff there for making our hoilday a great one . From Adriana on reception to the restaurant, bar staff and cleaning staff . The food as usual was of great variety and so much of it . An abundance of fruit and cereal aswell as cooked food. Great views from out room and always cleaned and smelling great . Nothing is too much trouble for the staff who are always happy to see you . If I had one negative it would be the pool bar should remain open beyond 6pm like it did originally. Would 100% recommend this hotel for food ,staff,location ,cleanliness etc. Many thanks again to all at Solimar Diias

the rooms are not nearly that size that advertiset. Standard room is max 16 squarmeters with shower room. Food is eatable but not very tasty. Beach is not as good as expected, yes above waterline sand, but in water stony, rocky and partly bedrock. Staff is nice and helpfull.

Back to the Solimar for 3 weeks, usual room and many of the "old" staff. The weather was hotter than usual for the time of year usually between 30-34c, too hot for us. This is the last year to be run by the Solimar company as a new company takes over from the end of October. To be truthful the hotel has, over the years we have been holidaying there, become very run down due to lack of investment but we have always enjoyed our time there. The talk is the new owners will take a very long lease (15yrs) and invest at least 1 million Euros. We shall keep in touch with our friends there (George, Andreana, etc), and if they remain working at the hotel under the new owners, we shall probably be back there next September (prototheos,DV).

The room is appropriate, the hotel is nice, the staff is friendly, the food is very delicious. The bus stops are in front of the hotel, this way public transport is easy. The water in the swimming pool is crystal clear and not very cold. I absolutely recommend the place. :-)

I've never had a horrible experience with hotels - until now. our accommodation was always at least clean, if not wow. however, this time, Solimar Dias Hotel exceeded all expectations of the terrible. in the room we were greeted by a dirty toilet seat, toilet elements that fall off, and ants on the bed. our room was changed the next day - it was ok. then the area where you eat - dust next to the plate, dirty cutlery and the people working were so careless. there was always a lack of cups and small spoons. the food was mostly desperate, ineatable and tasteless. flies flying all over the food. the rooms are not even cleaned every day, the towels are not changed every day, sometimes three days passed without them being changed, so I asked for clean ones. the terrace is unusable because there is an external air conditioning unit that blows into the terrace! all the seating furniture in the lobby was deformed and uncomfortable to sit on. The chairs in the garden(terrase) were almost all wobbly, I witnessed the scene when the chair broke after a guy sat on it and he fell on the floor - really horrible. I didn't think going in the pool when I saw all this. the snacks between meals were poor, some pastries mostly. simply everything in this hotel is bad for the price we paid. our vacation was ruined by being nervous, I was even sick for the last 4 days, I couldn't wait to get home. what can be misleading is the excellent rating on the booking - I don't know which people are so satisfied, but believe me, this is not even a decent hotel, and I've been in two stars where everything was at a higher level, and in three where everything was much better than here. I would not comment Crete because we absolutely did not like it, there are non-stop waves and the beaches are average.

This is a hotel with the worst WiFi I have ever experienced. The beds are hard as rocks. The pool is very small and there are not sunbeds enough for everyone! However the worst about this trip was the food. I have personally never experienced such poor quality. Even the fries was sucky and terrible. We spend most of our days on the beach and would rather buy food there, than eat at the hotel. The ladies in the reception was very helpful, though. The towels had stains on them and the pipes smelled like rotten food. It is not worth the money. Yes, the hotel is very good price, but let me tell you it is not worth it. Spend some more money and buy a better hotel.