Grosvenor Hotel Adelaide by Accor

Cockroaches in the corridors, which is not a good sign when you check in and go to the room with the family. The AC of the initial room was not working, they changed the room and still no changes with the condition of the AC. The 2nd night they gave us a fan to bring the heat down. The breakfast was very basic, no eggs or hot items.

These are minor things as feedback for the hotel, make sure your cleaners check that the previous customer's hair is removed from the shower wall and your receptionists make themselves available to serve new customers checking in instead of chit chatting to one another. Would like to have toothbrush as part of amenities It can get noisy at night. However the hotel room and bathroom is quite spacious compared to Ibis Adelaide, another budget friendly hotel and the bed is comfortable. The location is so close to the trams and trains and walking distance to Rundell Mall.

Superior Two Queen Room is spacious - love the walk-in closet where we can put our luggages. Spotlessly clean except the carpet which looks a bit old and tired. Central location just opposite Railway Station. No microwave or bowls and plates inside the room, but there's a microwave that we can use on Level 1. Great service, they allowed us to check-in early as both our toddler & baby were sleeping when we arrived at 10am and our room was ready. They also allowed luggage storage after we checked out in the morning and wanted to explore the city for a few more hours. In the first night I did find one cockroach in the bathroom which quickly crawled away as I approached the sink, but no issue overall.

My/ours stay in Adelaide wasn’t as comfortable as I have hoped, especially with the  cooling issues. While the location was great for the event I mean to attend with my family, the noisy air conditioning and lack of proper ventilation have been frustrating. It’s good that the hotel staff tried to move us to another room, though it seems like the problem persisted. Hopefully, my next trip to Adelaide or elsewhere goes more smoothly!

This hotel is good if you just need a nice and clean room to stay. Nothing fancy. The window can only slightly open. The room is old but clean. The bathroom is good. The AC is old and only cools the room if it's not hot outside. There is a pedestal fan in the room that we used when the temperature hovered above 30C outside. There is no facility in the hotel. We didn't try breakfast because we didn't find it interesting.

Old hotel, outdated facilities and old carpets. Relatively clean