Oaks Adelaide Horizons Suites
Adelaide CBD Adelaide|1.68km from Bunyip Trail
Latest booking 19 hrs ago
After staying at oaks hotels in Adelaide and Melbourne and convincing my company to book the oaks horizons for our staff I was very disappointed, I have always stayed at this hotel on family holidays and also recommended it to other people going to Adelaide, not anymore, when I got to hotel the first thing I did was to iron my clothes that I was going to wear for the next few days , the iron which still had water in it stained my jeans with a dirty rusty water which continued to seep out , when I went down to reception they brought another iron to my room and when I went to use it I noticed there was no lid where the water goes in for the steam function and every time I pushed the iron water spilt out over my clothes, at least it wasn’t dirty rusty water , when I went to use the shower, the head of the shower was full of mould and some other substances which I wouldn’t even try and describe, and when I went onto the balcony to have a coffee the table had a base missing on one of the leg’s which resulted in my coffee spilling everywhere, for the price we payed for the rooms it was disgraceful, my company will be travelling to Adelaide quite a bit for the next few years , and probably spending hundreds of thousands of dollars on accommodation, but not at this hotel, it’s sad what has become of this hotel, i think the cleaners need retraining and I think the staff and management need to have a good look at themselves, maybe the oaks franchise should inspect this hotel to see if it’s worthy of the oaks brand, I hardly ever write a review and am a pretty understanding type of person so you know when I’m writing a bad review of a hotel I’ve always supported how bad it was , clean up your act horizons, John Setka CFMEU
Very Good
48 Reviews