823bellag
August 23, 2024
5 good points: 1. Staff were mostly friendly and helpful. They were all so kind to my children 2. The kids loved the pools. It was never too packed and there’s a lifeguard a few hours per day. It felt safe 3. La Caleta, where the hotel is, is beautiful, with a beach across the road 4. The one bed apt is enough space for 2 adults and 2 children, with kids on the sofa beds and adults in the bedroom 5. Ample food selection, including child friendly options like plain pasta and chips, fried English breakfast, they even have brown sauce 5 negative points: 1. Virgilio, who works mainly on the bars is cold and unfriendly. Avoided serving customers and pretended to sort the bar a few times 2. There were some cockroaches occasionally found around the hotel. They were mostly dead so they obviously treat them. It’s hot and humid so not that unusual 3. The bin trucks are very loud and come round at silly o clock in the morning 4. More of a mistake on our part but…it was too hot and we didn’t get aircon 5. Cleaners don’t come round every single day. Not a huge issue, but it meant we found a roach in our room one evening. That freaked me out a bit as we don’t tend to get them in the uk Overall, with a 3 and 6 year old, I would recommend, for this budget. We had a lovely holiday and the negative points did not ruin it for us.