Name: Holiday Inn Express & Suites Dallas North - Addison
Address: 14960 Landmark Blvd, Addison, Texas, 75254, 14960 Landmark Blvd, Overseas, United States
Rating: 4.4

Holiday Inn Express & Suites Dallas North - Addison

Holiday Inn Express & Suites Dallas North - Addison Reviews

Holiday Inn Express

All reviews

Positive reviews

Great hotel! Located in a nice and clean area. We were able to access all that we needed

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

Standard Room with Two Queen Beds

Standard Room

Standard Room With Two Queen Beds-Communications Accessible

Standard King Room

We stayed three nights April 16-19 on our first trip to Dallas. I chose the hotel based on location and previous good reviews.  Maybe my expectations were too high but several issues arose during our trip.   After a several hours flight, we arrived about 1030pm.  It took over thirty minutes to get checked in and to our room.  First the outside doors are locked and I have never encountered this at a hotel.  I stood there for several minutes until the employee walked over to trip the auto door.  I then stood for over 20 minutes while Eddie tried to get a guests credit card to work.  He mentioned they had trouble with them but the wait was very long.  The phone rang several times and the calls were put on hold.  It was the first of several times that it appeared they did not have enough staff.  Once we finally made it to our room,  the smell of **** was very strong in the hallway.  Not the hotels issue, but the continued for two days.  In our room, we found it nice and clean but very cold.  The heat would not work and only blew cold air. After about an hour, I called the desk and a very nice maintenance staff member brought me an electric heater.  That saved the day but was our only source of warmth throughout our stay.  Even though reported again the next day, no one came to address the issue or offer any options.  We enjoyed the size of the room, the large size TV and modern features but heat would have been nice with unseasonably cold weather.  

This is one of the best stays I’ve ever had at a hotel. The rooms were incredibly nice and clean. The service was also excellent. We were helped by Eddie and he was incredibly patient and kind. Overall a great stay and I would recommend it to anyone thinking of coming down to Dallas!!

Such a nice room and place to stay!
Loved the hotel and the location! Reasonable price as well!


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Discover 106 reviews of Holiday Inn Express & Suites Dallas North - Addison, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express & Suites Dallas North - Addison Reviews: 106 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Express & Suites Dallas North - Addison Reviews

Holiday Inn Express & Suites Dallas North - Addison

Holiday Inn Express & Suites Dallas North - Addison Guest Reviews