Best Hotels near Neham Int. Business Tower, Addis Ababa

I stayed at Holiday Hotel from 22 to 29 December. The staff were phenomenal. Many amenities to include airport shuttle, free breakfast, room service, laundry service, and a wonderful restaurant and bar. The room was clean and had modern amenities. Bed was very comfortable. I was treated so well for my short time there. If someone wants to support small business while getting all of the perks of a chain hotel, I recommend Holiday Hotel.

The new hotel is relatively clean and noisy by the side of the road. The facilities are complete, and the front desk staff is very good. The worst is Chinese food. The Chinese restaurant on the negative floor has very few people and does not say how it tastes. The ingredients are really fresh and fishy. I do n’t know how long it took to make breakfast Chinese food and something to eat shredded potatoes. I really recommend buffet.

I stayed here for almost a month. First week experience was unfortunate as I had to do quarantine for 7 days and the room was uncomfortable. It wasn’t as clean as it could have been at all. The window had no light which made it very hard to work online, especially when you have meetings and daily video meetings. The room was very very cold and no heaters. Some of the lamps didn’t work either, the lightning could be improved. This affected my work The construction opposite the window was quite creepy as it stole all the natural light away and it looks quite scary. During the first week, I was told different information by different staff which was confusing. Unfortunately my COVID results were late, which had me ending up extending my stay for future two days. However the staff did apologise and the manager personally contacted me few times. After the quarantine, I was moved into a much better and cleaner room, which allowed me to work online with good natural light and amenities in the room. Overall the staff was friendly, I could see the chefs cooking with hygiene measures and everyone practiced food hygiene , washing hands etc. Suggestions : I had someone call me at midnight during my first 7 days to say the laundry was ready. It freaked me out as the timing is unacceptable to call a guest at that time. Perhaps better training should be in place. Once I wanted to have a drink in the restaurant/bar and the waiter told me I should drink in my room. Later I saw other people drink in the bar. They should communicate with each other or with the manager to see what’s allowed or not. Staff should communicate more with each other for better understanding so they can inform customers the same thing and not different. The staff should understand that sometimes If the customer feels distressed, you need to acknowledge that and not excuse it. Perhaps because of COVID the rest of the hotel amenities were closed as I was told the bar on 9th floor is closed, there is no spa, the jewellery and gift shop was shut, the gym was not accessible. The location is in perfect location in Bole, close to restaurants and cafes. There is Infiniti cafe right next to the hotel which is great. Overall, I do think the staff were friendly and helpful and tried to help when they could. Some of the staff were extra kind and really reassuring such as one the staff in front desk who helped me change to the new room and directed me to Edna mall and helped with transport etc. Some of the wait staff were really friendly and always asked how I was and how my day was which was sweet and kind. The hotel is safe and secure with security measures. The manager also checked in few times and personally dropped me off to the airport which was reassuring and kind of him. I am hoping to come back soon and I will stay here again when I return to Addis .

Amazing stay! The hospitality at Haile Grand Addis was exceptional- we felt very welcomed and the attention from staff was 10/10. Our room was lovely and the breakfast was delicious. Highly recommend visiting.

Hotel is located in a bit of a quiet area. Staff is really friendly and they clean your room on daily base. WiFi connection is really good!! Restaurant is good and very flexible. They cook the dish you would like to eat! Some things that might be improved: locker and a refrigerator on the room would be nice. Also shower was a bit broken but was nice warm water to use!

This is the best hotel you can go to in Addis Ababa. The rooms are very clean, aspecially done by the room cleaner Birtukan. She makes sure you have the cleanest rooms, enough water and is very nice. The service in the restaurant is very good, the waiter Buruk and manager Mehret make sure that you start your day as perfect as it can be. Very pleasant to come home to.

I have come here from India. It is so called *Grand international* hotel but there is no international food. Not even rice, dals etc. Indians will suffer a lot if they choose this hotel for their stay.

Made to feel welcome by the helpful reception staff. Rooms and beds were very comfortable and plenty of hot water and tea making facilities in the rooms. Do take earplugs if you are a light sleeper as local dogs do bark during the night. Good variety of food for breakfast and the omelettes were great. Evening meal service was slow as short of staff, although we were informed as we went in for dinner. The food was ok but not brilliant. We didn't use the spa or gym but they did look good. Overall, a good stay in Addis Ababa and very close to the airport.