Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

It’s one of the best hotels in Addis, it’s okay.

excellent

From check in, asking if I wanted to pay an extra $50 per night for an exclusive bar to the service charge in the lobby. To treating me weird when I bought a bottle of vodka from the bar (at ridiculous price) and returned it the next day to the bar because they put a label it saying I bought in there. But initially refused my entry but let me finally after convincing them. Why did they put the label on it . Seemed like the place was a money grabbing pot for wealthy people. Nice? Yes well it should be for that prices But I felt the hotel was greedy. Also one of the main reasons why I stayed here was because of the night club. Which was shut. Didn’t particularly like the office bar bands. The restaurants were Indian and Italian for heaven sake this is Ethiopia why would I want that?

On the basis of two short stays (one night each), this is a very professionally run hotel that hits all the right marks. Pre-departure conversation with the concierge to arrange for airport pick-up was handled professionally and was reassuring. Arrival and departure airport transfers were seamless. On both stays, the room was impeccably clean and the bed very comfortable. My first arrival was late in the evening. I headed to Stanley's Bar for a couple of drinks and found the bar excellent and the bartender very friendly. The second time round, I made it to dinner at Summerfields. It was a Friday night, so the Ethiopian offerings were limited more or less to fasting food. The shiro was fantastic, as was the misir wat. Everyone I came across in the hotel was courteous and efficient. One quirk that could be addressed is that the website gives no contact e-mail for the hotel (or else it's very well hidden!). While my pre-arrival call to arrange an airport pick-up was seamless, it would've been easier to do this via e-mail. Excellent experience overall, and would not hesitate to stay here again.

Sheraton Addis offers an exceptional stay with its luxurious amenities and impeccable service. The rooms are spacious, elegantly decorated, and provide breathtaking views of Addis Ababa. The dining options are diverse, with the restaurants serving delicious Ethiopian and international cuisines. The poolside area is serene, perfect for relaxation. The staff goes above and beyond to ensure guests feel welcomed. Whether for business or leisure, this hotel is a true gem in Addis Ababa.