Mercure Charlestown
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1 night
1 room, 2 adults, 0 children
All properties in Adamstown Heights

Mercure Charlestown

109 Madison Dr, Adamstown Heights, New South Wales 2290, Australia
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Outdoor swimming pool
Private parkingFree
Airport pick-up
Bar
Restaurant
Airport drop-off
Taxi booking service
Meeting Room
All amenities
Property Description
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.
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7.6/10
Good
That very good and clean, the room is pretty big, recommend for family
All 101 reviews
Surroundings
Airport: Williamtown Airport
(32.0 km)
Train: Cardiff Station
(6.2 km)
Landmarks: Pickering Oval
(580m)
Landmarks: Nesbitt Park
(830m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Queen Room
4

Standard Queen Room

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Privilege King Room
9

Privilege King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Room with One Queen Bed and Two Single Beds
7

Standard Room with One Queen Bed and Two Single Beds

1 Double bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Queen Room
2

Deluxe Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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Standard King Room
6

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Queen and Single Room
5

Standard Queen and Single Room

1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

7.6/10
Good
101 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.7
  • Location7.7
  • Service7.4
Average for similar properties in Adamstown Heights
Most Mentioned
AI Summary
Centrally located near Charles Town Square and Westfield, with praise for friendly service and comfortable, spacious rooms, ensuring a pleasant stay for guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2025
That very good and clean, the room is pretty big, recommend for family
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 11, 2025
Whilst the stay was ok, Housekeeping came in on two separate days, even though it was explicitly stated (by calling out) that housekeeping was not required. However, when housekeeping was needed and sign was placed on the doorhandle, there was no housekeeping provided. Overall facilities were OK but signage was quite small and was not friendly for those that were arriving late at night.
S‍o‍n‍g‍ ‍R‍u
November 4, 2024
Did not like this hotel. Shift out of hotel immediately to change to another hotel. The rest is history
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2024
A cockroach was in the bathroom, and a spider was on the curtain.
D‍a‍l‍e‍ ‍S‍w‍a‍d‍l‍i‍n‍g
August 27, 2023
Nice little spot to hide 🫥
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
Great experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2022
Dead bugs from a recent spraying in the room. Air-con not working, so much noise from the people next door I had to sleep with earbuds in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2024
It takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately. We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet. The room is cleaned every day and the bed is very clean. Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from. We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers. The service staff are very polite and always ask if we are satisfied after serving the food. Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great. The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver. During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended. Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk. The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard. I rarely write a review with so many words, just because I enjoyed my stay! 😊
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Services & Amenities

Outdoor swimming pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 06:30–10:00

Front desk hours: [Mon-Sun]06:30–22:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

The property will provide check-in details after booking

If you plan to arrive after 21:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
StyleSet menu
AgeFee
Adult
Set menu:AU$27.00 (approx. NZD 29.56) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$1.00 (approx. NZD 1.10) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1981
  • Number of Rooms: 50
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Frequently Asked Questions

What are the check-in and check-out times at Mercure Charlestown?

The check-in time at Mercure Charlestown is 14:00-21:00 and the check-out time is 10:00.

Does Mercure Charlestown have a swimming pool?

Yes, Mercure Charlestown has a pool.

Are pets allowed at Mercure Charlestown?

Unfortunately, pets are not allowed at Mercure Charlestown.

Does Mercure Charlestown provide breakfast?

Yes, guests at Mercure Charlestown can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

How much does it cost to stay at Mercure Charlestown?

Prices at Mercure Charlestown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Mercure Charlestown?

Williamtown Airport is the closest airport to Mercure Charlestown, and it is about 36 mins from hotel by car (32.0 km).

What is the cancellation policy for Mercure Charlestown?

The cancellation policy for Mercure Charlestown varies depending on the type of room and booking conditions.

About This Property

Nearest AirportWilliamtown Airport
Distance to Airport32.05KM
Nearest Train StationCardiff Station
Distance to Train Station6.23KM
Average Price FromNZD274
Hotel Star Rating4