Av. Gran Vía Tropical 35, Acapulco, Guerrero 39390, Mexico
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With a stay at Alba Suites Acapulco, you'll be centrally located in Acapulco, within a 5-minute drive of La Quebrada Cliffs and Sinfonia. This family-friendly hotel is 3.5 mi (5.6 km) from Papagayo Beach and 3.5 mi (5.6 km) from Parque Papagayo.Show More
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3.6/5Cleanliness: 3.7
All 68 Reviews
Amenities
Public ParkingFree24-Hour Front DeskCurrency ExchangeLuggage StorageAirport Shuttle ServiceWi-Fi in Public AreasFreeGolf CourseDivingSnorkelingSkiing
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Surroundings
Airport: Juan N. Alvarez International Airport
(28.9 km)
Landmarks: Club de Yates
(360m)
Landmarks: San Judas Tadeo
(360m)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
Standard Quadruple Room
Has window
In-room Wi-Fi
Room Details
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10
Standard Suite, Kitchenette, Pool View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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3
Double Room with Two Double Beds and Ocean View
2 Double bed
Air Conditioning
Refrigerator
TV
Sea View
Room Details
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6
Super Saver
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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14
Superior Suite, Kitchenette, Ocean View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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5
Double Room with Two Double Beds and Pool View
2 Double bed
Air Conditioning
Refrigerator
TV
Garden View
Room Details
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Guest Reviews(68)
3.6/5
Verified Reviews
Cleanliness3.7
Amenities3.6
Location3.6
Service3.6
Guest User
January 1, 2024
Tuve q dejar mi carro varias veces afuera del estacionamiento del hotel por q no había lugar y se supone q estoy pagando también por ese servicio debido
a q había una legión de trabajadores de Telmex en el hotel considero q la gerencia debió haber puesto orden y delimitar una área específica para estos trabajadores y no dejar en problema en manos de los clientes habituales por q si querías llegar más tarde al hotel corrías la suerte
de q.ya no había lugar de estacionamiento ademas de q el hotel tiene su letrerito de q no se hace responsable por daños en los carros o robos pssss imagínateeee no estába disponible la playa del hotel eso se comprénde lo q no se comprende es la falta de seguridad del hotel por q había personas nadando en la playa con todo y los desperfectos de los barcos ahí y gente tomando y con bocinas en las albercas lo q se supone está prohibido etc. Etc. etc además de muchachos rateros que subieron a los botes destruidos
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PEDRO
January 22, 2024
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Miguel
September 12, 2023
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Arianna
April 5, 2023
Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Carlos
June 16, 2022
It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Jacqueline
February 22, 2022
I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Mario
June 7, 2021
Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health depar**ent would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
Verified traveler
June 24, 2021
The administration Need to be more effective
Sakura
October 12, 2023
Para llegar a la habitacion nadie nos dijo donde estaba, y era hasta cruzar la otra calle, estaba lejisimos el estacionamiento de la habitacion el personal fue muy descortez y poco amable
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
3.7/5
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Number of Rooms: 165
With a stay at Alba Suites Acapulco, you'll be centrally located in Acapulco, within a 5-minute drive of La Quebrada Cliffs and Sinfonia. This family-friendly hotel is 3.5 mi (5.6 km) from Papagayo Beach and 3.5 mi (5.6 km) from Parque Papagayo.
Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a waterslide. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab a bite to eat at the Acapulqueno, a restaurant where you can take in the pool view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 250 guestrooms, featuring kitchenettes. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include phones, as well as refrigerators and in-room child care (surcharge).
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Currency Exchange
Luggage Storage
Airport Shuttle ServiceAdditional charge
Wi-Fi in Public AreasFree
Golf Course
Diving
Snorkeling
Skiing
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Fax/Copying ServiceAdditional charge
Children's Playground
Water Slide
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Alba Suites Acapulco?
Prices at Alba Suites Acapulco are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Alba Suites Acapulco?
The closest airport is Juan N. Alvarez International Airport. It is 28.9 km from the hotel and approximately a 44minutes journey by taxi.
What are the check-in and check-out times at Alba Suites Acapulco?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Alba Suites Acapulco provide airport transfer services?
Yes, Alba Suites Acapulco provides airport transfer services.
What amenities and services does Alba Suites Acapulco have?
Alba Suites Acapulco has the following amenities and services: Parking, Outdoor Swimming Pool, 24-Hour Front Desk.
Does Alba Suites Acapulco have a swimming pool?
Yes, Alba Suites Acapulco has a pool. Pool type: Outdoor Swimming Pool.
Does Alba Suites Acapulco have fitness amenities?
No, Alba Suites Acapulco doesn't have fitness amenities.