Find 5-Star Hotels in Abuta District

The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.

The room was standard Hilton. Ski in ski out, and have very convenient shuttle services to connect with other resorts. Staffs are very nice and professional, a well balanced global team make passengers from different places feel like home. One the other light worth to mention was the TEA ceremony holds by a tea master from Kyoto. Since Hokkaido was famous because it’s dairy products, i didn’t expect run into such a thing here. The tea master really puts a lot of thought into how to make the guests feel the authentic Japanese tea culture. The process wasn’t too complicated for foreigners to follow, and it will amazingly put you in a zen peace mode, like a sort of meditation. Worth to stop by if you stay there.

It’s was a wonderful time visiting Rusutsu. The Westin Hotel was a great accommodation for short, medium, and long vacations. Fortunately, staffs were professional and they always had service mind. I got helped from one staff changed a wrong ski-pass to a new correct one. I stayed only for 3 days and felt so comfy. Thank you.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

It is a great hotel and the staffs are all so helpful and friendly. My 1st time staying here and totally love it. Breakfast are really great!! Hotel provide free private pickup & drop off service. It’s so convenient to shop & eating around as well. Rrecommend this hotel to anyone who plan to come and visit Niseko!

The hotel service is slightly inferior to other Ritz. When the hotel helped to pick up the car from the garage, the cab was covered with snow. The hotel includes breakfast, and no one can order a signature dish. After the three of us ordered, only one was served, and it was not served after that. When the people who came in after us and ordered the same meal as us came, we remembered that we asked the waiter if he could help us check when ours would be served. As a result, one waiter went to find another, and the three waiters discussed for a long time, and finally ran over to tell us that the one we ordered was gone. I asked by the way, why did the people at the next table who came later eat, but ours was gone, and why couldn't they tell us in advance? As a result, the waiter just said sorry, and then helped us order another one, and it looked rough after it was served. When we went to the hot spring, our slippers were worn by others. Finally, the ski resort is still good, but remember to make reservations for all snow activities in advance.

Booked Shancui half a year in advance. All aspects of the hotel make people feel very comfortable. First of all, the location is excellent. It is 300 meters away from the tourist center. If the bus goes there, it is no problem to walk there even if you have luggage. It is all downhill. The hotel also has a car to pick up. The room I stayed in faced Mount Yotei and the other room faced the birch forest in the ski resort. The scenery was great. The sanitation was in place. One day, they helped me wash the cups in the sink. The details were also very clean. The design style of the hotel is also very pleasing. The whole is dark. When it snows, the patio in the middle is particularly beautiful. Then during the day, when you open the curtains, the outside is white and the light reflected into the house is also very soft. Because the color tone of the room is gray and warm gray, the only thing is that the lighting does not feel bright enough at night. When cooking and eating in the room, the light does not feel sufficient. Although the breakfast is similar every day, each category has high quality. I stayed for five consecutive days and did not get tired of it. Bread and butter can still be eaten. The biggest feature of the hotel should be the service. 24-hour Chinese, and there is a free shuttle bus that only needs to be booked one day in advance to go to the two supermarkets in the town. The restaurants nearby are very delicious. One day I wanted to go to the little red dot to buy stickers. Uber couldn't get a taxi at all, so I asked the hotel to help call a taxi. It's a flat rate, 300 RMB for a 3km round trip, so it's so convenient that the hotel provides free car service.

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

There is a Gaoqiao Ranch near the hotel, about 10 minutes' walk away. The environment is very good, but the transportation is not very convenient. The kitchenware and facilities are very complete, especially suitable for a family or friends to travel. You can buy a lot of meat from the supermarket and cook it yourself, and you can also extend the check-out time appropriately. The price is a little expensive during the snow season, but it is still worth it.