I was first time in beach rotana and overwhelmed by the hospitality and greetings. Door man was amzing and polite, don't remember his name but believe he is from Nepal.. I dine in Garden restaurant and had a very pleasant experience there with a delicious food and memorable hospitality. While me leaving the hotel, I couldn't find my valet ticket and Mr. Francis approached me, though I was bit panicked with the situation but he kept me comfortable while offering me and my fiance Arabic coffee and explained me about Beach Rotana.. It was really amazing experience and I will definitely recommend Beach Rotana to all my family and friends ❤️