Beach Rotana - All Suites

Great hotel stay

The big pro was that you are allowed to use the private hotel beach and pool, which was a 5 minutes walk away. As the temperatures where very moderate in Feb, this was very comfortable to do. Otherwise you can use the small golf car shuttle they have. The Abu Dhabi mall being directly attached to it was a nice detail for us as well. We were using it for some breakfast and dinner options as well as some short notice shopping. The negative part was the really noise construction site next door. We were not made aware of this during the booking process. They seem to have a special permission and are working through the night every night, which includes hammering steel. This was very sleep depriving. Also at the beach you heard the constant noise of the contruction site, as well as the relitively noisy machines of the aircon of the mall. Our room was directly facing the contruction site. In case you have a room towards the other side of the corridor, it might be another thing. If some constant background noise doesn´t bother you, it really is a super nice place - the appartment and location itself was really nice. However if you hope to find some peace and quiet you are (currently) not finding it here. bus stop in front is helpfull if you want to use public transportation which was working well for us.

It was a pleasant way of celebrating the 50th birthday of my Sister Emmy. Leo at the reception and ishfaq(im not sure if thats the nme of the bellman who assisted us upon areival) was so snicky to give me instruction how to surprise my sister as they have arrange the Birthday setup upon arrival. Leo was very flexible on our request. And a very big thanks also to Mr. Charles, for being so thoughtful to place a cake on the specific date of my sister birthday, and I like him he is very positive, the happy vibes that he give is so natural. Also, the housekeeping runner named kajee, thank you so much for your hard work, i know you run to all places with every request in everyfloora but there has been no delays at all!! Great job! Christian was great and friendly too it seems like the radiant happy professional vibes of a filipino really runs through him. To the Team at the breakfast, Ms. Aye i hope i say the name correctly,and jamirah! Oh she's a Natural! In customer service! And all who sang a happy birthday to my sister Thank you. And to all, cheers!!! With a great job!! I am impressed!!! Me as a hotelier! INDEED! I AM IMPRESSED!!!

I highly do not recommend this hotel. Upon check-in, the receptionist was not only unfriendly but also failed to explain any of the hotel's features. The other staff members didn’t even greet us when we entered the hotel. That was disappointing enough, but what really upset us was that for a considerable amount of money, we were given a room with a view of the roof and another building! To make matters worse, we had to listen to loud banging and drilling from the neighboring room all night long, and it continued during the day as well! The breakfast was so poor that it’s hard to describe. This experience has truly ruined our vacation thanks to Rotana.

Vaishali at Reception very helpful staff. She Handel our complaint very well even she offered us discounted breakfast which was not possible upon check out. We like the hotel. We will come again. The food was good services are good also. My kids enjoyed the stay.