Royal M Hotel Abu Dhabi by Gewan

Royal M Hotel Abu Dhabi by Gewan Reviews

Royal M Hotel Abu Dhabi by Gewan

Marina King Abdullah Bin Abdulaziz Al Saud Street - شارع القُفَّال, Abu Dhabi, United Arab EmiratesView Hotel Details
Royal M Hotel Abu Dhabi by Gewan
Royal M Hotel Abu Dhabi by GewanRoyal M Hotel Abu Dhabi by GewanRoyal M Hotel Abu Dhabi by Gewan
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Royal M Hotel Abu Dhabi by Gewan Guest Reviews

4.4/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(74)
Positive reviews(70)
Reviews with photos/video(8)
Awesome stay(10)
Great service(6)
Negative reviews(4)
ES0626
Deluxe Twin Room
Stayed in Feb 2024
Family
21 review
5.0/5
Outstanding
Posted on Mar 1, 2024
It was great to stay again! Specially thanks to Habee?who is in reception for your kind smiling once we get there!! Definitely we will come back again!!
Response from Property: Dear Valuables Guest Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager
Anonymous User
Deluxe King Room
Stayed in Sep 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Really nice hotel. We booked it for the infinity pool and were able to fully enjoy and chill in it the next day morning
Response from Property: Dear Valuable Guest We at Royal M Hotel & Resort Abu Dhabi are thrilled to read your review! Knowing that you appreciated your stay with us fills us with immense satisfaction.Your specific mention of our renowned infinity pool as a key reason for your booking resonates deeply with our commitment to providing exceptional leisure experiences. We are delighted that you were able to fully enjoy in this breathtaking setting , relishing the tranquility and stunning views.Thank you again for choosing Royal M and for sharing your positive feedback. We hope to welcome you back soon for another opportunity to unwind and create lasting memories in our haven of tranquility.Sincerely Ibrahim HassanDuty Manager
Houta Houta
Premium Twin Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Was very nice
Response from Property: Dear HoutaWe are immensely grateful for your concise yet eloquent sentiment of "Was very nice," regarding your recent stay at Royal M Hotel & Resort Abu Dhabi. While your brevity leaves us yearning for the specifics of your delightful experience, your positive declaration resonates profoundly with our dedication to providing unmatched hospitality.We are truly gratified to learn that our service met your expectations. Your kind comments have been shared with the entire management team and staff, and they were all delighted to hear that you enjoyed your stay at Royal M.Thank you again for choosing Royal M and for sharing your kind sentiment. We eagerly await the opportunity to welcome you back and exceed your expectations in every detail.Sincerely Ibrahim HassanDuty Manager
Ting
Deluxe Room
Stayed in Jan 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Beautiful swimming pool. Excellent location. Can see both sunrise and sunset.
Response from Property: Dear TingThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager
Anonymous User
Deluxe King Room
Stayed in May 2023
Family
2 review
3.5/5
Posted on May 14, 2023
The location of the hotel is very accessible. It looks newly developed as it is very clean and the design looks modern. The best thing I like about this place is the pool; It is very kids friendly though the timings of the pool are really short unlike other hotels in Royal M its 8am till 6pm, check in time is 2pm the schedule of the pool is very tight like you only have 2-3 hours to enjoy it. The hotel room is very spacious but not sound proof because we can hear the TV of the room beside us.
Response from Property: Dear Valuable Guest Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.However, we are sorry to learn that your recent stay at Royal M Hotel & Resort Abu Dhabi did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager
Guest User
Deluxe Room
Stayed in Jan 2023
Couples
2 review
4.5/5
Great
Posted on Jan 14, 2023
I like the location, we had a rental car so it was quite easy to get to major attractions. The swimming pool was excellent. Hotel staff were a bit distant meaning not pro actively acknowledge your presence with a smile or a nod. We asked the concierge to break a US$5 bill into US$1 so we can tip the valet and house keeping but got refused. The reply was they don't provide such service and exchange it to AED is not worth it. Also there is no need to tip them. We were kind of unhappy with this as the valet and housekeeping make minimum wages and do except tips.
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyAnouar ElkadiouiFront Desk Manger
Boredinthehouse
Deluxe Room
Stayed in Jul 2022
Friends
10 review
4.7/5
Amazing
Posted on Jul 26, 2022
Its really amazing place
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager
Dhey
Deluxe Room
Stayed in Dec 2021
Friends
13 review
5.0/5
Outstanding
Posted on Jan 5, 2022
Great experience. Nice view, big pool, nice experience at the island. Good breakfast..spacious room with balcony. Friendly staff and smooth check in..
6/7
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager
Aldawi
Deluxe Room
Stayed in Aug 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Best hotel ever in Abu Dhabi , near the center of the city and near the sea.
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager
Oussama Laklalech
Deluxe Room
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 26, 2023
Perfect
Response from Property: Dear Mr. OussamaThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We were absolutely thrilled to read your fantastic review of your recent stay at Royal M Hotel & Resort Abu Dhabi! Your kind words about our hospitality and the rooms truly mean the world to us.Providing exceptional service is our top priority, and it fills us with joy to know that we exceeded your expectations. We strive to create a haven of comfort and luxury for every guest, and your positive feedback confirms that we're on the right track.Thank you for taking the time to share your experience. We hope you had a memorable stay and look forward to welcoming you back to Royal M soon!Sincerely Ibrahim HassanDuty Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2021
Amazing five star hotel in ABu Thabi City
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager
Guest User
Deluxe Room
Stayed in Jul 2022
Family
15 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Very good
Response from Property: Dear Reviewer,Thank you for taking time and effort in sharing your comments and feedback on your stay at the Royal M Hotel and Resort Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We hope to welcome you home at Royal M Hotel and Resort Abu Dhabi again on a future holiday. SincerelyYehia Sokar Front Office Manager
Xiabanxianren
Deluxe Twin Room
Stayed in Sep 2023
Friends
3 review
2.7/5
Posted on Oct 1, 2023
I can really only say that the floor ceilings of five-star hotels are indeed a bit outrageous in some places. My brothers who are studying here happened to have a short vacation on a weekend (equivalent to the Mid-Autumn Festival and the National Day). To put it objectively, first of all, as a five-star resort hotel, it is okay to have an infinity pool suitable for taking pictures. The breakfast category was acceptable, and the attitude of the service staff was OK, but the facilities were really bad. All the lockers in the swimming pool locker room had no keys, so we could only take our mobile phones where we could see them by the swimming pool. Then I came back to take a shower in the evening, and the drain in the bathtub was broken. I called the front desk and sent someone to fix it. It seemed that the repair was done and the water drained out, but it couldn't be moved again after twisting it. After washing, I originally wanted to blow my hair, but I searched the whole room, eh? A five-star hotel doesn’t even have a hair dryer? I don’t know if all hotels in Abu Dhabi are like this or if this is the only one. And this hotel seems to be really not engaged in noise management. Songs were played loudly downstairs at midnight, and sports cars were buzzing. The rooms facing the city view were really noisy. Also, I stayed in 206 this time at the elevator entrance, and it was really overwhelming to hear the children shouting😅 Although the price on Ctrip is indeed cheaper when settled in RMB, I really don’t recommend this one. It really doesn’t have the experience you should expect from a five-star hotel.
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Response from Property: Dear XiabanxianrenThank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We are truly sorry to learn that your recent stay at Uptown Hotel apartment Abu Dhabi did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Near the Presidential Palace, breakfast is good
Original TextTranslated by Google
Response from Property: Dear Valuable Guest Your thoughtful review of your recent stay at Royal M Hotel & Resort Abu Dhabi was greatly appreciated. We are absolutely thrilled that our hospitality and accommodations exceeded your expectations. Exemplifying exceptional service remains our unwavering commitment. We are truly gratified to learn that our service met your expectations. Your kind comments have been shared with the entire management team and staff, and they were all delighted to hear that you enjoyed your stay at Royal M.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
5 review
3.0/5
Posted on Apr 2, 2024
The room is very dusty and there are many flies in the restaurant
Original TextTranslated by Google
Response from Property: Dear Valuable Guest Thank you for taking the time to write a review of your recent stay at Royal M Hotel & Resort Abu Dhabi.We are truly sorry to learn that your recent stay at Royal M did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager