Jumeirah Saadiyat Island Abu Dhabi

The service attitude is average, especially in terms of response efficiency. When checking in, we were given a terrace room on the first floor, which had no sea view at all and was right next to the main restaurant, with very poor privacy. After a phone call, the front desk agreed to change us to a high-rise sea view room (both of which are called ocean terrace rooms). We waited in the room for almost an hour before someone came to move our luggage. After changing to a new room, there was no welcome fruit and chocolate (we didn't move the original room at all). I called three times to communicate about this matter. Each time the phone rang for more than half a minute, and everyone asked the same question, saying that they had to check whether the fruit and chocolate in our previous room had been eaten. After swimming in the evening, I returned to the room and found that it had not been delivered yet, so I called again and waited for 20 minutes before someone delivered the fruit. In the past, when I called in the hotel, I basically responded immediately and the service attitude was very good, but this hotel was completely the opposite, which made people feel very bad. In terms of hygiene, there were black spots on the bathrobe and stains on the carpet. For the price of 5,000 per night, I really don't know what else to praise except the beautiful sea view and beach... btw the Italian restaurant is very delicious, dinner is 210aed per person, and for two people, you can eat very well by paying a little difference.

The hotel is at one end of the island, with few restaurants nearby. The hotel's buffet breakfast and dinner are rich, and valet parking is convenient. The sea water is clear, but the rooms are small and some facilities are not designed reasonably.

Magnificent hotel located on one of the most beautiful beaches in Abu Dhabi. The room, the service, the breakfast, the staff were very friendly and helpful both in the dining room and at the beach club. Thanks to Darwin for his welcome and to Yacine for being so professional.

Good afternoon I would like to share my impressions of my stay at Jumeirah at Saadiyat Island Resort. I am very glad that I chose this one out of all the variety of hotels on Saadiyat. A year ago I was here in St. Regis, so the choice of location was absolutely conscious. Since I live in a metropolis, for me harmony with the environment and the absence of high-rise buildings was a priority when choosing a hotel. The hotel is truly luxurious, from the reception to the service on the beach. An exceptionally professional team of managers and service staff makes you feel like a special, long-awaited guest from the first minute of your stay. My experience at the hotel is 100% positive. I had problems with the aggregator through which I booked the hotel, because the service that was specified during booking and payment did not match what the hotel was able to confirm upon check-in. But, thanks to the very sensitive, responsive and wonderful Inessa Ivleeva, the problem that arose was resolved as quickly as possible. I literally fell in love with the Amouage bath line presented at the hotel. This is a brand that fully corresponds to the high class premium level of the hotel. You can purchase any accessory for personal use. Now the magical scent of Amouage will remind me of the unforgettable moments spent in Jumeirah. Just during my stay, the SAL restaurant opened on site - the second project implemented in the UAE. The first restaurant of the same name is located in Dubai, in Burj Al Arab. Well, what can I say? Fantastic place! Absolutely 100% release into the atmosphere. The aesthetically impeccable, elegant, refined design of the hotel and the surrounding magical nature of the Saadiyat coast are absolutely harmoniously integrated with the pleasure that can be obtained from haute cuisine. In conclusion, it is worth saying that there are not many places that attract attention or amaze the imagination, and this is one of them. You may also want to come to Saadiat someday in order to find yourself in a fairy tale from the Arabian Nights. Happy travels to you!