Pearl Rotana Capital Centre Reviews
Pearl Rotana Capital Centre
Al Khaleej Al Arabi St - Al Rawdah, Al Ma'arid, Abu Dhabi, Abu Dhabi Emirate, 94895, United Arab EmiratesView Hotel Details
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Pearl Rotana Capital Centre Guest Reviews
4.5/5
Great
49 review
Verified reviewsLocation4.4
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(49)
Positive reviews(46)
Reviews with photos/video(9)
Awesome stay(18)
Awesome rooms(12)
Clean and tidy(11)
Great service(11)
Convenient location(5)
Awesome amenities(3)
Negative reviews(3)
Anonymous User
Classic king Room Non smoking
Stayed in Mar 2024
Solo travelers
2 review
Very Good
Posted on Apr 5, 2024
Quite far from the centre of town, hotel does the job. Very convenient to have a sauna/steam room on the top floor. Room was very comfortable. Grandiose supermarket across the street is very convenient.
Response from Property: Dear Guest,Thank you for the valuable feedback and I really appreciated your comments. We do hope that you will consider us again for your future accommodation needs.Sincerely,Karim NahasGeneral Manager
C4chrissie
Classic king Room Non smoking
Stayed in Jan 2024
Couples
201 review
Amazing
Posted on Jan 26, 2024
Always like staying in rotana because of the service they offer… good value for the money and very comfortable to stay for both short or long term..
Response from Property: Dear C4chrissie,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Karim NahasGeneral Manager
MohammedM
Classic king Room Non smoking
Stayed in Dec 2023
Couples
15 review
Outstanding
Posted on Dec 13, 2023
I had a wonderful stay at the hotel! The staff was incredibly friendly and accommodating, the room was clean and comfortable, and the amenities exceeded my expectations. The central location made it convenient for exploring the city. I would highly recommend this hotel for a pleasant and memorable experience.
Response from Property: Dear Guest, Thank you for recommending Pearl Rotana! I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon. Best regards, Karim Nahas General Manager
Hamad
Classic king Room Non smoking
Stayed in Jun 2023
Business travelers
73 review
Outstanding
Posted on Jun 19, 2023
Nice location
Good place
I love it
Clean and nice
Good hotel for business
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback with us! I am delighted to hear that you found our hotel to be in a perfect location, met your preferences, and offered excellent value. Our team works hard to ensure a clean and comfortable environment for all our guests and it's always rewarding to know that our efforts reflect to a positive experience. I appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Best regards,Karim NahasGeneral Manager
waleed Alkaabi
Classic twin Room
Stayed in Aug 2023
Friends
2 review
Outstanding
Posted on Aug 30, 2023
Perfect location
My prefer hotel
Excellent value
V clean
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback with us! I am delighted to hear that you found our hotel to be in a perfect location, met your preferences, and offered excellent value. Our team works hard to ensure a clean and comfortable environment for all our guests.It's always rewarding to know that our efforts contribute to a positive experience for our guests. I appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Best regards,Karim NahasGeneral Manager
Guest User
Deluxe Room
Stayed in Sep 2022
Other
18 review
Very Good
Posted on Sep 18, 2022
Room is clean, good environment, just the staff in breakfast reception had bad attitude with cold face which made us uncomfortable.
Efim
Classic king Room Non smoking
Stayed in Mar 2024
Couples
4 review
Great
Posted on Mar 17, 2024
Nice pleasant hotel. Normal breakfasts.
The location is not very convenient, but it will do.
The view from the window is average, the pool was not impressive. The bathroom is nice and having a bath is a plus.
The rooms are cleaned well. The scales are accurate, the iron and hair dryer are old. The hotel is from 2017, but it feels like it’s a couple of decades older. Not worth the money a bit.
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Response from Property: Dear Efim,Thank you for staying with us and we look forward to welcoming you back in the near future.Best regards,Karim NahasGeneral Manager
Chuchushanghai
Classic twin Room
Stayed in Feb 2024
Friends
23 review
Outstanding
Posted on Feb 26, 2024
The hotel room is very large, clean, and the service is friendly. We will help you unload your luggage and deliver it to the room after renting it out. The Italian restaurant on the ground floor of the hotel is very delicious. The hotel is also very close to the mosque. A taxi cost about more than 30 yuan. There is a supermarket opposite the hotel, which is convenient for shopping. It's very close to the Capital Gate, just across the road and you can see it from the window. It's a great value experience.
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6/12
Response from Property: Dear Chuchushanghai,Thank you so much for taking the time to share your review with us. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.Best regards,Karim NahasGeneral Manager
WeizhenVirginia
Classic twin Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 20, 2024
The room is very large, the environment is very good, and the bed is extremely comfortable.
Service: Very user-friendly,
Facilities: Very new, parking is free, located next to the Grand Mosque, very convenient, and there is a supermarket opposite
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Response from Property: Dear WeizhenVirginia,Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Karim NahasGeneral Manager
danjuanxuegao
Classic king Room Non smoking
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Feb 22, 2024
The room is large and generally very clean, but the table needs to be wiped down and the towels are quite new. The lobby is very comfortable and businesslike. The breakfast is great, there are many kinds of yogurt, not many kinds of cakes, the tables are cleared very quickly, the waiters are very enthusiastic and smile very warmly, much better than Dubai!
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Response from Property: Dear danjuanxuegao, Thank you for sharing your feedback. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Karim NahasGeneral Manager
Guest User
Classic king Room Non smoking
Stayed in Dec 2023
Solo travelers
7 review
Outstanding
Posted on Jan 2, 2024
The scenery is very nice, the hotel is large, and the service attitude is very good.
The breakfast is rich, and the service staff in the restaurant are very, very good, and they all serve with a smile! The Italian restaurant on the first floor of the hotel is really good! The dishes with rich flavors are not the same, there is innovation! It’s only one or two hundred cents per person, which is OK!
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Response from Property: Dear Guest,Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Karim NahasGeneral Manager
Guest User
Classic twin Room
Stayed in Apr 2024
Business travelers
9 review
Outstanding
Posted on May 5, 2024
Very clean and comfortable hotel. There is free underground parking. The breakfast room is not big, but it is also very rich. The waiters are very friendly and polite. This hotel is highly recommended
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Response from Property: Dear Guest,Thank you for the valuable feedback and I really appreciated your comments. I will ensure to evaluate all your concerns and review for further improvements.We do hope that you will consider us again for your future accommodation needs.Sincerely,Karim NahasGeneral Manager
Guest User
Classic king Room Non smoking
Stayed in Oct 2023
Family
14 review
Outstanding
Posted on Oct 16, 2023
Close to the Convention and Exhibition Center, warm service, and a bar. Overall good!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at Pearl Rotana hotel, particularly our proximity to the Convention and Exhibition Center, the warm service provided by our team, and the availability of our bar.We strive to create a comfortable and enjoyable experience for our guests, and it's rewarding to know that we met your expectations. Your kind words motivate us to continue delivering the best service possible.Thank you once again for choosing our hotel, and we look forward to welcoming you back for another positive experience in the future.Best regards,Karim NahasComplex General Manager
Guest User
Classic king Room Non smoking
Stayed in Mar 2024
Couples
3 review
Posted on Mar 14, 2024
It was the worst hotel ever. It was so loud that we had to move to another hotel. The hotel didn't even offer us a free cancellation. We'll never come back.
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Response from Property: Dear Guest,Thank you for rating us. We understand that perceptions of pricing can vary, and we appreciate your perspective. We are committed to delivering unparalleled experiences and services to our guest's; and thus we invest in our facilities, amenities, and team members to ensure that every guest enjoys a memorable stay with us.We value your patronage and hope to have the opportunity to welcome you back in the future.Best regards,Karim NahasGeneral Manager
Anonymous User
Classic twin Room
Stayed in Feb 2024
Business travelers
2 review
Posted on May 9, 2024
Please note that there is no kettle or disposable slippers in the room. It is OK if you don't stay overnight.
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Response from Property: Dear 匿名用户,Thank you for the valuable feedback and I really appreciated your comments. I will ensure to evaluate all your concerns and review for further improvements.We do hope that you will consider us again for your future accommodation needs.Best regards,Karim NahasGeneral Manager