Guest User
October 16, 2023
This is a 5 star resort with the worlds WORST internet. It’s a joke, and simply unacceptable for the money we paid for this property. That being said, what’s even worse is managements utter refusal to address or compensate us for the inconvenience. They offered a “room upgrade” which did not suit our taste, and were unwilling to negotiate anything other than a 10% discount in the restaurant. Pray that if you come here, you have no issues, cause if you do, they don’t care. It’s unfortunate, because this really is a nice resort, now tainted with the biterness and resentment of a management team that has no interest in improving the guest experience.