Oxford South (Didcot)

Let me start by saying I am normally a fan of a Premier Inn, it is often our go to brand when looking for good value stay somewhere, so I had no hesitation booking my daughter and mother-in-law in for a week while my daughter was working nearby. In short, it was awful. Having booked the cheapest non refundable rate with meal deal, a day before the stay I received an email telling me of construction work at the hotel throughout my stay. Of course, no time or option to change the booking, we drove up to be met by a daily parking charge, which, given the hotel is not too accessible was unexpected (4 quid a day). The hotel itself is not clean, particularly the reception area and “restaurant”. The staff have are clearly being forced to work in the restaurant, being rude and unhelpful throughout the stay. The usually decent Premier Inn breakfast was so disappointing my daughter resorted to a cup of coffee and a pot of yoghurt each morning and the the less said about the dinner, the better. Boiling hot week but no AC in the rooms (apparently some rooms do have them though) and no one on hand to replenish the water dispenser in reception. This is the worst premier inn experience ever and has really put me off booking there again. Avoid like the plague.

I stayed here for my Silverstone grand prix trip. It's 45 minutes drive away so not too far and far enough away not to stay getting a proximity to the circuit charge. There is a fuel station right next door with an m&s. Fuel was set cheap but happened to be out of stock at the time, only diesel available. There is a 24 hour McDonald's behind this. Perfect if you get back late and they're not serving at the beefeater anymore. It's right next to the road but I heard zero road noise. The rooms were more than big enough and very well kept. Only thing is a few cobwebs as the windows are right next to bushes so just close them. You do need to pay for parking but it was 12 quid for 3 days so not an issue. It's very well signed outside to remind you. You do need to book for your meals as its a very busy restaurant depending on the day. The breakfast is the usual Premier type but very well stocked and super fresh plus cooked on demand if you want poached or boiled eggs. Staff are excellent but absolutely flat out so try not to give them a hard time. I will certainly be using them again for any trips in the area. There is another "pub grub" restaurant just across the road if you fancy a change from them. The evening meal I was a tiny little bit more disappointed as the menu pictures as usual oversell the actual product. The portions are small for the price. Maybe forcing you to want desert as well? Obviously breakfast you can eat until your belt breaks but the fixed menu just a heads up. Probably the best Premier Inn I've stayed at though.

No air con in standard rooms - it’s 30 outside and the rooms are roasting Some rooms had plug in fans . What hotel in this day and age has no air con NO LOBBY. Went with a load of family and we had nowhere to congregate except for the corridors and rooms Rooms were lovely very modern but the plugs are randomly floating half way up the wall so devices were just hanging in the air . Good sized telly Weird Beefeater restaurant as you walk through from the hotel stunk like urine - yikes , as the toilets are next to the entrance There is a McDonald’s and M&S next door Go to the Marriott opposite

We stayed in one of the premier plus rooms which was superb. Very comfortable bed, amazing shower and efficient aircon. Coffee machine and little bar of chocolate was a nice touch, along with nice cold water in the fridge. I have marked it down 1 point as all of the premier plus rooms are on the 1st floor with no lift- does premier inn not consider people with mobility issues may want a premier room ?

Room was nice as usual. Food service ,terrible. Was shown to table, waited 30 minutes and still no service so I called over a waitress. If I did not call her over I don't know how much longer we would have waited. No excuse about being busy as it was half empty. I ordered our drinks and food, when the drinks arrived my wife wine glass looked like it had not been washed up for a week so I had to call over the waitress again! Starters came out rock hard! Mains come out while empty plates and glasses still on the table so did not have much room to put them. Overall not impressed, we always stay at a Premier Inn and this was the worst one yet. If I would have known it was going to be like this I would have booked the Hilton. Also had to pay for overnight parking!

Lovely newly refurbished hotel , very friendly staff especially pammy who had wonderful customer service skills. room didn't have air-con as expected but there wasn't a fan in the room. the new rooms feel nice but feel very empty . would stay again as convenient.