Best Hotels near Institut Lumena Et Spa, Abidjan

Very friendly staff , regardless of the language barrier, they were ready to help

The reception is good but the rest leaves to desire since 14h no wifi water flowing from the hill nobody comes when he is warned it is a little abused it takes care of us at 21h more I had made a special request either saying honour the message was not sent so nothing was done services are no swimming pool iced jaccuzi like this really small suite is not elegant for a suite at the view of the hotel and its price you don't expect this especially for a month honey I was very disappointed the pipeline that makes abominable bouquet the restaurant I ordered a purée it was purée heating without taste the beef brows I asked bleeding it was good but it is harched cooked I don't recommend that Hotel experience very disappointing despite the pleasant staff I think if you want to do too much it doesn't get out and so the hotel service takes a sacred seminar wedding hotel should know if you are a hotel stay a concentrated hotel you on one and only thing that will allow the customer to feel comfortable and listen and especially want to come back I think for a hotel it is essential to act like this you lost 2 customers who wanted to spend a pleasant night We haven't even been massageing to want everything to do at the end you do nothing and you lose money.

Hello I find Trip-coins and easily to have accommodation in the best hotels with the details of the different services of the hautel thank you very much kisses

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

The breakfast is good, the restaurant environment is very good, recommend the almond croissant! The room is small but clean. The location is convenient for transportation, and you can drive to the commercial center quickly. The price is reasonable!