Hotels near Espace Dokui in Abidjan

In general, the hotel is good, but since I came to the hotel late, I couldn't find anyone at first, the taxi driver helped me and the hotel manager came.

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Although only short, we really enjoyed our stay here. We arrived late on a Thursday night and checked out on the Saturday morning. Staff spoke wonderful English and were very accommodating of all our needs. On the first night I felt terrible as I went back to reception at least four times to ask for different things (a second towel, water etc) (eek!). The room, although small, was very clean and the air-conditioning worked well. Breakfast was selected the night before, based on about three or four different selections: what we’d like and what time we’d like it. Choices were generally an omelette, pastries, or local dishes with meat. We opted for the basic pastries each morning, though no butter or spreads accompanied them. Otherwise, the bread was very fresh! We also had freshly squeezed juices with our breakfast and they were great! Our stay was incredibly quiet and we slept very well on both nights, partly as I don’t think there were many people staying there at the time. The bed was also super comfortable, though perhaps not to everyone’s liking as the mattress was quite hard (which I love). The only real drawback to our stay is just how far away from everything the hotel is (and maybe also the very dim lighting in the room, as others have commented). That being said, it’s a very local area and a great opportunity to explore away from the tourist sites. As we were to depart the Ivory Coast in a few days and needed Covid tests, staff were very generous in printing out documentation for us upon check out (thank you again!). We’d definitely stay again :)

The environment is very good, many choices for breakfast, fresh ingredients and even better dinner! Authentic French cuisine is not expensive! The service was satisfactory, and the staff arrived to solve the problem in a few minutes. The hotel I will choose every time!

Hello I find Trip-coins and easily to have accommodation in the best hotels with the details of the different services of the hautel thank you very much kisses

I recently spent one month in Abidjan for work and stayed at Tiama. It was a fantastic stay! Comfortable rooms with different sized pillows so you can find the one that is perfect for you. Always had hot water, working AC and the wifi was constant, thank goodness! The buffet breakfast had everything and then some and the masterful piano player added a peaceful vibe as you started the day. Room service was expensive but prompt and the food good. I used the gym regularly. Yes, it's small but it has the basics: a couple treads, bikes, a rower, free weights and mats. I usually had it to myself. The view from the gym was fab. The staff everywhere from the dining room to housekeeping were fantastic. I initially had a room overlooking the pool but found it a bit loud so I moved to a different room. The neighborhood, Plateau, is essentially a business district so pretty dead in the evenings and weekends but there are a few restaurants in the area and a supermarket a few blocks up the road that has everything you might need.

The reception is good but the rest leaves to desire since 14h no wifi water flowing from the hill nobody comes when he is warned it is a little abused it takes care of us at 21h more I had made a special request either saying honour the message was not sent so nothing was done services are no swimming pool iced jaccuzi like this really small suite is not elegant for a suite at the view of the hotel and its price you don't expect this especially for a month honey I was very disappointed the pipeline that makes abominable bouquet the restaurant I ordered a purée it was purée heating without taste the beef brows I asked bleeding it was good but it is harched cooked I don't recommend that Hotel experience very disappointing despite the pleasant staff I think if you want to do too much it doesn't get out and so the hotel service takes a sacred seminar wedding hotel should know if you are a hotel stay a concentrated hotel you on one and only thing that will allow the customer to feel comfortable and listen and especially want to come back I think for a hotel it is essential to act like this you lost 2 customers who wanted to spend a pleasant night We haven't even been massageing to want everything to do at the end you do nothing and you lose money.

The breakfast is good, the restaurant environment is very good, recommend the almond croissant! The room is small but clean. The location is convenient for transportation, and you can drive to the commercial center quickly. The price is reasonable!

Movenpick Abidjan opened it's doors late December 2020; maybe not the most ideal moment for such an investment, but with quality service one definitely will get customers. As an early Valentine's surprise we went a night out in our own home town for the very first time. To be short : It was the perfect choice. Located in the heart of the Plateau area, business travelers might choose the hotel for convenience. The huge and secure parking garage (no charge) is a big plus in an area where you can need an hour to find a spot.. The Executive room on the 7th and top floor was of decent size, bedding perfect, amenities (including nespresso machine) good. TV was not working, we didn't bother, but honestly forgot to report it to reception next day (Room 720 Mr. manager in case you read this ;-) ). Not having a printed guide in the room, as the TV and App were not working, was problematic.. Check in at 14h took a bit of time, but went smooth in general. We started of with a drink on the outside terrace. Good seating but prices were overdone (3000 XOF for an espresso and 16000 XOF for a glass of wine are just way beyond Abidjan 5*price level). Movenpick should reconsider this, otherwise they will have thirsty guests, and these don't stay for a drink, but will find it in the area immediatly around the hotel. We then joined the Executive Lounge for Happy Hour.. The staff, service, drinks and food made us really smile again. We had to temper their enthousiasm as we planned to go out for dinner later that evening. Breakfast in the Executive lounge was just great, although some of the choices were not available. Check-out at noon was fast. All-in-all, a very pleasant stay, thanks to the friendly and helpful staff and nice decor. Go and check it out yourself! It is worth it!

I had to spend a night's stopover in Abidjan and I chose ONOMO for its proximity but the catastrophic customer experience means I won't do it again. The driver who was supposed to pick me up was quietly going about his business in the airport. I had to borrow a phone to call the hotel. They told me to go to the parking lot and that the van is there. On site, I don't see the Driver either. A real hassle. I arrive at reception, I explain my adventures to the front office, they didn't even calculate me. They barely wanted to tell me to stop being smart. A lady with colored dreadlocks almost glared at me with a contemptuous and shocking look. Let's not talk about the bedroom. Luckily I only spent one night there. Next time, even for half a night, I won't come because if you're still working it's thanks to our customers, otherwise you'll be unemployed for a long time. You should bend over backwards for our comfort and well-being. That’s the customer spirit! Apologizing for an inconvenience caused to a customer is the least you can do in the hotel industry.