Guest User
March 19, 2025
The hotel is fabulous! The food in the evening was really good and we enjoyed every last morsel! Staff are very professional, room was spotless and very well looked after. Why score of 3? The spa! The swimming pool was very, very cloudy! Not inviting at all. It was also cold. Did report to girl on reception, but they must have known as any visual check would have told them it was cloudy. The thermal pool was not quite warm enough and was also very foamy! It looked like someone had added bubble bath, so not the facilities fault, but again, visual inspection would have alerted the team. As others have said, quite small and not enough space in changing rooms - whole experience of spa was disappointing. However, I would recommend the hotel without hesitation, just don’t opt in for the spa.