The Kings Head Hotel

We were a group of 12 Armed Forces Veterans who had pre-booked lunch from the menu sent to our group coordinator. Everything was fine until we came to pay the bill. All our meals had increased by £3-£4 each from when we had booked about 2 weeks ago. We showed them the menu we had received but they refused to honour it so we had no alternative but to pay the extra cost. I endeavoured to explain that I believed Trading Standards would side with us and that the original prices should be honoured but to no avail. Needless to say we didn’t give a tip and we won’t be going back!

Just stayed at this hotel the room was very clean the food was excellent the staff very friendly I would recommend this hotel to everyone they made us feel welcome as soon as we checked in to the time we checked out . It is situated right in the centre of Abergavenny .

Called in for 1 drink 10 pm told no if you’re not staying here. Obviously don’t need customers paying them for a drink to keep in business. Strange rules to say the least. 2 pensioners before returning to our hotel. Much nicer pub just down. They don’t deserve to be in business. Shame on them

Very disappointing Sunday lunch. Beyond average. Meat all very well done and very uninspiring vegetables served with one giant roast potato. Had much better roast dinners for not much more money. Overpriced and pretty grim. Not great interior either.

Food ok but overpriced. Very small portions which I think is done so that you order three courses. Roast dinner with ONE roast potato??? Presentation of the vegetables with the Sunday roast are just tipped into a bowl with loads of water in the bottom of the bowl, and you have to fish around for the different vegetables as all just tipped in.

The website boasts secure onsite parking. That is not true. There is no onsite parking and you have to pay to park a few streets away. Ok it’s not the most expensive hotel in Abergavenny but the rooms were scruffy and not serviced during our stay. Why did we have sheets that were too small to be tucked in? Shower only seemed to do one temperature and the water pressure only seemed good some of the time. But I might have overlooked this had it not been for the worst night’s sleep for our family (in 2 rooms) because of the noise from the band and the bar. It’s ok to be a noisy pub but it’s not ok not warn people - before they book that they will have no chance of sleep before midnight on Friday and Saturday nights. The Indian food in the restaurant was absolutely superb so I suggest the owners might want to expand their food offer and accept that they don’t really care enough about their their hotel guests to warrant advertising themselves as a good place to stay. I