The Spires Serviced Apartments Aberdeen

I stayed here with some friends and we we actually found the stay great until the aftermath. We had to pay a £150 security deposit and have been told we will not be returning it as they detected indoor smoking. NOT ONE OF US SMOKE, it is a complete fabrication so they can keep our money. They also tried to claim that we hosted a party throughout the night which was also a lie as we weren't in the apartment for the majority of the night. They have tried to discriminate against us for being a younger group and have used this to make up their own reason for not giving us our deposit back. BE WARNED THEY WILL NOT RETURN YOUR DEPOSIT.

First time stayed at The Spires Apartment. This is flat size room rather than apartment. We were shocked upon arrival dragging our luggages on the staircase, this place not equip with lift. Washer & dryer, dish washer, fridge, basic cookware - 3pots, 1x fried pan so dirty - greasy non stick coating are peeled off, cutleries availabe. The room are very small with double bed, mattress & pillows are very poor quality. Some of kitchen essential are extremely filthy esp toaster, electric kettle & cooking hood very greasy without filter. Room are not particulary clean, very dusty everywhere including walls, furnitures, windows sills, bed frame, foot/fingers print on coffee table. Kitchen blind covered with stains & dusty top to bottom. Carpet are not been clean/vacuum. As for cleaning, housekeeping staff were lacked of effort in cleaning/thorough cleaning. They should pay attention on cleaning/scrubbing esp stains on bathroom sink, shower cubicle on wall top to bottom, kitchen blind, dusting, floor were not vacuum & mop properly therefore dust remains. Wear & tear everywhere. Worst part, prior to make the bed on weekly basis, housekeeping place all cleaned bedding/sheets & pillows on the floor & on public staircase outside the room. Utterly poor hygiene!! 1x croissant, tiny butter, smallest quantity jam & tiny packet juice provided daily execpt Sunday but we never consume due to their poor hygiene. How we wish that we did not stay in this place in the first place. Overall, extremely disappointed our hard earned gone into wastage.

No concept of reception and room service. 2 times out of 3 weeks stay my room was kept open with keys on the door and when complained to Izabela at reception didn't care or apologize. I was additionally charged almost 2 days of stay just for requesting a change in room and an extended check out, FYI - I was charged at £95/night. These guys are very rude and money minded. I won't refer this to anyone except for Kitchen and I have recommended my Corporate travel team on the same.

Couldn't have had a better time; part of that was the gig I went to, part of that was the company I had and part of that was the cosy, pleasant place I got to rest in afterwards. Minimum of 200 characters so lalalalalalalaalalllaalalalallallal

We had a great nights stay at The Spires, Aberdeen. Much more space than a hotel room and everything is fully provided. The apartment was very clean and there’s plenty parking. Quiet location, with shops and places to eat nearby. Would definitely recommend.

Thoroughly enjoyed our stay at this apartment. Communication from the staff (Rebecca and Richard) was prompt and extremely useful ahead of the stay, informing me about parking and arrival and departure times. The apartment was clean and spacious. Would definitely recommend!