The Spires Serviced Apartments Aberdeen

First time stayed at The Spires Apartment. This is flat size room rather than apartment. We were shocked upon arrival dragging our luggages on the staircase, this place not equip with lift. Washer & dryer, dish washer, fridge, basic cookware - 3pots, 1x fried pan so dirty - greasy non stick coating are peeled off, cutleries availabe. The room are very small with double bed, mattress & pillows are very poor quality. Some of kitchen essential are extremely filthy esp toaster, electric kettle & cooking hood very greasy without filter. Room are not particulary clean, very dusty everywhere including walls, furnitures, windows sills, bed frame, foot/fingers print on coffee table. Kitchen blind covered with stains & dusty top to bottom. Carpet are not been clean/vacuum. As for cleaning, housekeeping staff were lacked of effort in cleaning/thorough cleaning. They should pay attention on cleaning/scrubbing esp stains on bathroom sink, shower cubicle on wall top to bottom, kitchen blind, dusting, floor were not vacuum & mop properly therefore dust remains. Wear & tear everywhere. Worst part, prior to make the bed on weekly basis, housekeeping place all cleaned bedding/sheets & pillows on the floor & on public staircase outside the room. Utterly poor hygiene!! 1x croissant, tiny butter, smallest quantity jam & tiny packet juice provided daily execpt Sunday but we never consume due to their poor hygiene. How we wish that we did not stay in this place in the first place. Overall, extremely disappointed our hard earned gone into wastage.

To be honest, the place feels like home. This was our second stay at The Spires Aberdeen. We arrived quite late, around 22:30, and we got easy instructions to access the safe and to get the apartment keys. We had a great experience, and we would definitely come back here. Ok, the place is not perfect, there is no A/C (but this is Scotland, do you really need it?) , a restaurant for breakfast at least (but you have a fully equiped kitchen and coop and tesco nearby, and a couple of take away also). The washing machine was great as it had a drying option also. There is free parking for the guests, which is not very easy to find in Aberdeen. In my opinion, what they could do better, is to provide better quality products... I mean, the handwash and shower gel are not great, it looks like a fancy brand but the smell is not pleasant... We had only 1 extra black bag for the rubbish bin, which was not enough as we had to cook and when you have a 3 year old todler with you that does not fancy any food, the rubish will build up. Just as a suggestion, if you would keep plenty black bags under the kitchen sink, I dont think the guests will go home with them. Anyway, overall a great experience, not sure how many places can provide the same level of confort and that home feel. Looking forward to come back here next time.

No concept of reception and room service. 2 times out of 3 weeks stay my room was kept open with keys on the door and when complained to Izabela at reception didn't care or apologize. I was additionally charged almost 2 days of stay just for requesting a change in room and an extended check out, FYI - I was charged at £95/night. These guys are very rude and money minded. I won't refer this to anyone except for Kitchen and I have recommended my Corporate travel team on the same.

Cannot fault these apartments. From the very start all was done to accommodate what was needed etc. The apartment was a great size. 2 bedrooms, kitchen/diner, bathroom,living room. All you need and very clean and tidy. Late check in and early check out was accommodated for and super easy to do as had instructions. The lady i spoke to on the phone re booking i think her name was Louise? I apologise if that is wrong. (She was on the reception Saturday 25th May) had to ring to clarify something, and she was super helpful and friendly. Nothing too much trouble. Thank you so much Lana

We had a great nights stay at The Spires, Aberdeen. Much more space than a hotel room and everything is fully provided. The apartment was very clean and there’s plenty parking. Quiet location, with shops and places to eat nearby. Would definitely recommend.