Best Hotels near Benholm＇s Tower, Aberdeen

The most disgusting and dirtiest hotel I’ve ever stayed in. Net curtains and curtains torn, bathroom floor dirty, beds unstable just hell!! The only good thing was Alan in the bar and the receptionist. It stinks, so many homeless people as well that they take in.

When I arrived in Aberdeen on Tuesday 11th April I needed somewhere to stay for one or two nights I've previously stated at this b&b before and was also recommend by another person I rung the door bell on the front door and asked if any vacancies for a room were available I was greeted by the male host no we haven't I asked any room's available later in the week no we haven't in such a Argonaut way not a great welcome into reception infront of other people staying there, I ended up buying a mobile phone in Aberdeen to find out this B&B had over 10 room's available from Wednesday onwards so I was lied to by the male host also spoken to in a horrible and nasty way and had to sleep rough in -12oc temperatures I live back in West Yorkshire I was due to travel home on Sunday 16th April via train and now find myself stuck in Aberdeen General Hospital with a infection in my face which could of been triggered off my the cold weather during the nights were I couldn't find accommodation like the OYO LOST GUEST HOUSE IN ABERDEEN saying no vacancies when I find out through buying a phone there were vacancies available quite shocking and disturbing To say I'm now stuck in hospital with no money and no way of getting home by any form of transport I live over 200 miles away and the worse part was the way the host spoke to me no we haven't any vacancies what's wrong with saying sorry we don't have any available at moment, shocking, disturbing, outrageous greetings after walking through the front door one B&B to really think about if need somewhere has friendliness is free nastiest isn't and it's cruel

We stayed at this hotel for 3 nights midweek .we had a family room on the 4 th floor the room was large with a super king size bed and a single bed both were very comfortable There was plenty storage space and a work desk tea and coffee provided too ! Clean bathroom with good power shower and plenty towels ! Breakfast was good standard and buffet style ! The only 2 complaints I have is the very creaky floorboards in the room and the parking was dog eat dog ! Overall we had a pleasant stay and would return again for good deal !

very good location and breakfast. the room is clean and big.

Excellent location for family party, 5 min walk. Clean, good facilities and good value. Early start home had breakfast on the way so ideal.

The manager named who ”kamal” show very unprofessional behaviour regarding my hotel cancellation. I Have made non refundable bookings and since there was not refunding money they offer another date to checking...but finaly when I am going to book another date ” kamal” saying another thing we cannot amend dates or refunds money .At least the manager kamal doesn't need to here customers request..I waist 70 pound...I never seen such a unethical behaviour from any hotel before this. I made the booking through the booking. Com and I have all the mails that they are send mentioning you can get another date....but finally I didn't get any money or any service ...but they got my money at least not given single day accommodation...such a bad experience ”Manager Kamal is very unprofessional guy.. .

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

Long overdue review that is actually the culmination of multiple return visits which is testament in itself to the hotel itself, value for money, the staff attentiveness and level of service, hotel amenities and central but quiet location which is ideal for striking out across Aberdeen and the NE of Scotland. From booking process, pre arrival correspondence, arrival and check in, personalised room preparation and amenities as standard, very spacious and spotless room itself, relaxed drink in the bar at night and fantastic breakfast every morning to effortless checkout, couldn't fault anything. Friendly, professional and efficient service from beginning to end. Personal touches made us feel welcome, wanted and valued. See you again soon !!