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Holiday Inn Express & Suites Aberdeen
4/554 Reviews
I had booked our stay for a Sunday overnight for my husband & 2 kids. When I booked I specifically asked the front desk if the pool/water slide is working & open when we would be there. They double checked and told me that the slide would be open on Sunday for our stay but not on Monday as it's closed during the week. I went ahead with reserving our room & figured we would make sure my kids get enough time on it on Sunday. When I checked in on Sunday the first thing I asked is to confirm everything is working/open & the front desk said no the pool closes at noon on Sundays. How disappointing, I had specifically asked about this when booking my room. The actual hotel room was clean (very important of course). It's just as a family that doesn't do hotel stays often, the pool/slide part was the big attraction for us & it was a bummer. At checkout I mentioned to the front desk that they may want to relay the information to all staff that does booking he made it seem like I was making it up that someone told me wrong. He said it states on the website clearly the slide closes on Sunday, to which I told him that's why I called to double check since many sites have outdated info.

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Local Travel Info

Number of Hotels8
Number of Reviews578
Highest PriceNZD 632
Lowest PriceNZD 114
Average Price (Weekdays)NZD 233
Average Price (Weekends)NZD 296