The Elms Hotel & Spa

Impressive building with lots of character. You walk in to an excellent, dimly lit, on trend bar. Service at the bar took a bit of time and I was surprised that we were not served at the table. The order for the restaurant was taken at the table and our wine was walked through with a new bucket of ice on the table. The lunch was amazing, great starter, delicious main, very good value. My only groan is that there was nobody standing by in the dining room and keeping an eye out for requests from the diners. This meant having to wait until one of the waiting team came back and you caught their eye. The distance from the kitchen to the table doesn’t help their dilemma. Nonetheless we had a great time and relieved them of plenty of white Rioja. Excellent, well done team, but keep an eye on your audience!

Wonderful stay Myself and my wife recently stayed at the Elm for a few days. The staff are brilliant, from the moment I had an issue with the booking, dealt via a phone call, to lovely welcome in reception and all the staff in the hotel and spa, to Holly dealing with invoice query over the phone. Pro. Lovely location and setting. Good to see the grounds man looking after the grounds so well. Nice touch with an in house paper and your name on it as a welcome. Breakfast is excellent, with many options and wonderful staff. Being able to walk around in a bath robe (provided by the hotel) freely to use the swimming pool and spa. The swimming pool and jacuzzi are excellent facilities as are the staff. Bar staff check to see if you want another drink, even if you’re only people sitting outside. House keepers keeping the room spotless as well as the rest of the hotel. Afternoon tea was very good Website is very easy to use to look and book. Cons. Evening meal is expensive, especially for the portion sizes. I mean £15 or £20 for 100 grams (3.5 ounces in old money) of steak. Afternoon tea, wished there was more food as it was very good, plus cream as option with the scones. Website needs to be updated with the menu and the different afternoon tea options WiFi was not stable. Actually worked better outside than inside the hotel. Overall. Would definitely come back to stay.

Amazing hotel &spa. All the staff were brilliant. I am a critical person by nature but this was a lovely 2 day stay, no disappointment in anyway. The room was great, dinner was amazing and the spa was very relaxing. We would highly recommend this hotel especially for couples. Oh and the breakfast was superb.

Another wonderful visit. This place is a hidden sanctuary. We left feeling like we were truly spoiled and looked after. We didn’t feel like we were just coming for a visit, but made to feel like we mattered and were valued. . Isabella took care of me while I had a massage. I have not had this level of care and attention at any spa I have visited, hence why I feel it's important to share. Not only did I have a wonderful experience, but she ensured I knew what to do for my aftercare. It was refreshing to feel that she cared not just while we were with you, but after also. We had afternoon tea on the terrace, this was lovely. We did have a little wait to be served, but the chap (I didn't get his name and wished I had) was attentive and apologetic for our wait. The wait was worth it as the afternoon tea was spot on. We are already planning our return and know what treatments to have. This is a must-visit, the grounds are picturesque and you really are made to feel like you are important.

We stayed Sunday and Monday evening at this lovely with 3 other couples attending a wedding down the road. The food was beautiful, the rooms are lovely and the staff went above and beyond. We spent time in the spa which we all loved, Would highly recommend

Visited with friends for a small bridal shower afternoon tea. We also chose to indulge in a glass of Prosecco each and it was lovely. We thought the afternoon tea looked a little sparse as there was only 3 small sandwiches each, so a few more sandwiches would have been better. The scones were warm and the cakes were very nice with lots of tea or coffee. The service throughout was excellent, very attentive and friendly and the surroundings superb.

Hotel a bit of a drive from Evesham but it was worth it. The spa was lovely. So relaxing! Beautiful decor and had the most incredible massage with Isabella. She was very knowledgeable, welcoming and gave a great massage! Thankyou I will be back for sure

in this hotel.we had had a bar meal a week before which was good, so we decided to eat at the main hotel restaurant , badgers.the menu looks interesting with unusual flavour combinations such as cods cheek with nduja sausage.However the result on the plate was dissapointing.Nduja sausage is a spicy soft texture whereas on the plate served it was like a rock hard thin sliver of bacon with no spiciness at all.Similarly thw main courses offered lots of flavour but didnt deliver.The hotel decor is very colourful and great taste but . unfortunately , the food lets it down.Obviously a chef doesnt work 7 days a week, but even if it was not the main chef the food should still meet the grade.

We have been coming here since 2016 and also had our 25th wedding anniversary meal here in 2021 a lot has changed in this time all for the better the spa and interior design is stunning we have stayed in most of the rooms over the years this time staying in the opulent room although the room it’s self was furnished to a high standard the bathroom let itself down the bath was very basic I’d previously stayed in a comfy room with a roll top bath we’d paid extra for the opulent room so this was a little disappointing this was our annual trip with my husband for my birthday we keep coming back to use and enjoying the spa aware we come in August and it is the summer holidays on this occasion it did seem very busy with children which did spoil the ambience a little with them jumping in we went after check in then tried again in the morning for it then to have children in again the only other change was the evening meal never had a problem with the menu before but we did struggle to find something we liked so went for the steak which was cooked to our liking with cheesecake to follow couldn’t fault the breakfast the other gripe is the service charges you get given on check out we’d booked the stay and dine deal