Best Hotels in Inverness, United Kingdom

Leaving a card in the room to let you know who cleaned it is a nice touch, top marks to Lucy the room was spotless. Never have a fault with this hotel it's always immaculate inside and out. Plenty of free parking, quiet at night and nice big room. Great shower.

After having two bookings cancelled over the last two years, we finally got to make our trip back to Inverness arriving on the 8th March for two nights as a birthday treat. We were booked on a great package for a two night stay that included breakfast, two course dinner for one night, afternoon tea and a free cocktail at dinner. Check in was easy and we received friendly service from the reception staff, who stored our bags for us until the room was ready, due to us having arrived early on the Caledonian Sleeper train. Our accommodation was in a Royal room which was large and spotlessly clean. The bed was very comfy and super king in size. The afternoon tea was quite nice, with tasty sandwiches etc, but the evening meal in our opinion was exceptional, with very attentive service from the restaurant staff. We had the steak (where there was a supplement) and the salmon, which was absolutely piping hot and just so delicious. The crème brûlée for our deserts were also really enjoyable. There were a list of cocktails to choose from, and you could exchange for wine beer or cider if preferred. The hot breakfast the next morning also was delicious, very tasty and well cooked, and mine had gorgeous scrambled eggs. You could help yourself to juices, drinks and buffet offerings like cereals and pastries etc. The staff overall all provide brilliant, friendly and efficient service after what must have been an horrendous two years. One lady in particular that oversees breakfast, provides exceptional service. Yes this hotel is dated, (if I was being really picky then I’d say some furniture needs replacing), but it adds to the character and charm somehow, and we just love it. This is the second time we’ve stayed here, and certainly will again. Thanks for a lovely stay.

I've been coming to this hotel for around 20 years, initially on business and now for leisure, and I visit every few years. In that time not much has changed, apart from the ownership. The hotel is still a beautiful building set in tranquil and wonderful grounds. The downstairs interior is stately and is tastefully decorated with an elegant bar, Lounge and Restaurant. Staff on Reception are polite and helpful But the hotel isn't without its issues which are 1) The bedroom furniture has been the same on every visit over the last 20 years and is showing its age 2) The carpet in the room we were given was actually threadbare in places and isn't what you expect 3) The lady waiting tables at breakfast is a joy. She is attentive, polite and helpful. The same cannot be said of the older gentleman working there who is ignorant and ignores people waiting to be seated. There is no need to be so rude and dismissive of people of all nationalities who are basically paying his wages ! 4) My biggest grumble of all is the lack of a premium lager in the hotel bar. Under previous management in the early 2000's they used to stock 1664 but now it's Carling (yuk!), Guinness, Scots ale or Cider. I would have spent a lot more time in there had they stocked better beer. That's a real own goal and other guests are of the same opinion.

Good breakfast, very helpful front desk staff, good beds and pillows, bathroom small but efficient. Toiletries minimal, but workable. Broken light fixed quickly. But the overriding issue was noise from neighbours, primarily due to thin walls. TV from one side early in the morning, and late night conversation on the other side. I don’t think they were unreasonable— just the sound insulation was poor.

Stay was great..breakfast was fantastic...room was great ...beds were comfy ..bathroom was very clean...staff were very friendly and helpful..used the swimming pool which wasn't too many people using it at one time....the only one comment will make is that part of carpet was stained with food.4/5rating for that one...everything else was very clean .which carpet should have been cleaned...

Really disappointing experience compared with the photos displayed on their website. Here on business for four nights. On my first night I was allocated a room with a connecting door, the guests next door returned to the hotel around 11.30pm and played music till 3am. It felt like they were in the room with me. I honestly don’t think they were that loud, just absolutely no sound proofing in the room. I requested a room change as I had confidential calls to make, the reception quickly allocated another room for me, but based on the accommodation areas it is just a very tired hotel. Tight entrance into room and toilet area. Have to say lovely breakfast and food in the restaurant was good, as are the staff. Sorry would not choose to return.

Great service and about a 15-20 minute walk from the train station. The bed is quite comfortable and the bathroom is a good size 👍

Very nice hotel, well situated and adequate for our needs, not much can be found at fault with this place staff were pleasant and attended to our request when asked. I would definitely stay here again.

The service is not bad. This hotel is shown as a high-end hotel on Ctrip. It may have a lot of supporting services, but I only stayed for one night and didn't have any special feelings. There is a golf course next to it, the environment is good, the hotel also has a mini garden. There are old buildings as well as new buildings. The room type I booked was originally in the old building, but it happened that there was an oil drain pipe from the restaurant outside the window of the room. I asked for a different room, so I went to the new building. Anyway, I asked for a good night’s sleep. Special feeling. I remember that the hand sanitizer provided in the hotel has a great fragrance~ By the way, the reservation includes an early breakfast, but the waiter in the restaurant (the old building I went to) has a very average attitude, and I don't want to experience it anymore.

The location of the hotel is good, very convenient, convenient, and the breakfast is also good. Overall, it is good in all aspects and the price is right. It is a good choice to visit Loch Ness.