Hotels in Huanglong Sports Centre, Hangzhou

We are a family of 3 adults. The room size and beds ( 1 queen & 1 single) were perfect for our needs. It wasn’t a roll away bed, it was a proper single bed for the extra pax. And beddings were comfy and great. Room size was good… spacious enough to still provide a 2-seater sofa, and a single armchair. Coffee making, kettle of good quality. Bathroom shower was good, vanity top very good and even a spacious area for a bath tub. It was cold outside at 2 - 5 degrees, but it was warm and good inside. Breakfast was good and tasty. Coffee was good. We had dinner at their in-house restaurant, and good was great! Front desk staff was warm and very friendly, and provided much assistance to us in hiring taxis, and showing us how to get around. It made our day as getting around was super easy with the directions given by one of the senior female staff ( which unfortunately I did not manage to get her name). She was patient and super helpful. And housekeeping lady was equally warm and friendly. We had a lovely time here. We chose this location because it was only 15 minutes to Xixi Wetlands , which we wanted to visit and attend the night show : Jin Xi Gong Xixi. It was a beautiful performance, not to be missed. But they are closed for winter now. To get to West Lake, there is a Metro 450 m away and will take you pretty fast there.

A huge hotel located in a decent area of Hangzhou. West lake is about a 15/20 minute walk away. Breakfast is very good with plenty of options and a kids play area if traveling with young children. Swimming pool was nice but jacuzzi/children’s pool water was not that warm sadly. Room was very nice and spacious.

We went to this hotel for a short holiday and it’s been the most amazing experience! When we got there the staff attended us in perfect fluent English! We got an upgrade to a better room due to the construction site nearby but honestly the noise wasn’t even noticeable. The breakfast is the best I’ve had in a long time huge variety of stuff western food, fresh juices, cereals, english breakfast, all kinds of dumplings… The leisure area is beautiful we played tennis and the coach was genuinely kind and we are still in touch with him, became our friend! Hahaha really nice sauna, steam room, awesome swimming pool, quiet gym… really really nice. And it’s got a Starbucks inside of the hotel… + great attraction the surrounding area. I absolutely recommend this place for foreigners and locals.

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks

The hotel is in an ideal location to get around to sights. The entrance is away from the road which is great for people with kids. The rooms are clean and staff is quite friendly. I was able to get a room early which was awesome ☺️. I would recommend or stay here again.

酒店設施環境特別棒，大氣，簡約，德式風格，沒有花裏胡哨的東西，之前住華住會旗下酒店都是住桔子全季，第一次入住城際這個品牌，看到網上很多好評，特別看到很多人説娜娜服務很好，很巧的是昨天接待我們的就是娜娜，這小姑娘確實不錯，服務專業，熱情，貼心讓人覺得有回家的感覺，還很詳細的給我們介紹了酒店有免費的健身房和洗衣房，很方便，入住後也一直給我們噓寒問暖，還給我們介紹了附近哪裡可以吃飯，給她點👍，房間設計的我們也很喜歡，電視投屏特別棒，還有房間免費的飲品，德式精釀，簡直性價比太高了，還特地問了娜娜其他城市有沒有城際這個品牌，以後可能都衹會選擇城際啦！真不錯！

Exceptionally good service provided by Xiao Peng (小彭) and Xiao Xu (小徐). [The People] Xiao Peng always engage us and made us feel at home. You can see that she is genuinely passionate about her job. She informed us of the complimentary afternoon tea (from 2pm) and complimentary noodles for supper (from 10pm). Xiao Xu helped us with our check in and was very efficient. He also gave us some souvenirs on our last day and asked about our experience in Hangzhou. [The Hotel] Extremely comfortable and clean room. Love the open concept (1 door for the shower & toilet area). Pyjamas was thoughtfully provided as well. The most surprising part is that they even provide make up remover, face cleanser, garment detergent. 👍🏻 Free flow bottled water placed in the lobby and the lift area on each floor. Most hotels charge you for extra water but they don't. The location is very near West Lake. Not too sure about the transportation accessibility as I took Didi (taxi) all the time. 10/10 will book LESTIE HOTEL again when I revisit hangzhou. Highly recommend if you are considering to book this hotel.

The room was clean, the food was delicious, the breakfast was rich, and the front desk was very patient. Because I was running a marathon, I was given a one-hour late checkout for free. I will book again next time I have a chance to go to Hangzhou.

, I brought my parents to Hangzhou and chose this newly opened hotel. It has an excellent location, 2 kilometers away from the West Lake and very close to the subway station. The room is clean and tidy, and the facilities are fully functional. Especially the environment is very good, the hair dryer is a Dyson [strong] electric curtain and the light control is reasonable and smooth. I am very satisfied with my stay. The room is clean and the environment is very satisfactory. The breakfast is delicious. Hu Min in the front office is very enthusiastic and gave me a free delay to check out until 2 o'clock. The young man's service is very good and the hotel is also very good.

The price-performance ratio is good. I like Damon's service. During my stay, I responded promptly and introduced hotel information. The service was positive. The hotel's river swimming pool and infinity pool are also highly recommended for taking photos. The hotel also has children's activities that you can participate in. It is suitable for traveling with children. It is highly recommended. .