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Top rated hotels in Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

3.9/547 Reviews
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
Mika Convention Center

Mika Convention Center

3.3/520 Reviews
Weird weird weird, that's how I'd describe my stay at Mika- Apparently they don't take bookings from Trip but are still on the app and have a number of reviews from people! They eventually accepted the booking and let us stay - The place resembled something from The Shining - EMPTY, quiet and eerie ! Location is good because it's near to the airport but don't stay here for any longer than needs be ! Also DO NOT book the airport transfer it is extortion ! Rather download ULENDO the app and book a taxi in advance with them! Mika were charging 300 PP - We got the taxi for 115 in total! Bed was comfortable, room was relatively clean but very meh overall - Pictured is the absolutely packed restaurant 🤭
Protea Hotel Lusaka Cairo Road

Protea Hotel Lusaka Cairo Road

4.5/555 Reviews
Stayed here for 2 nights while in Lusaka. The location is in the center, it is very convenient to go to Levy Mall, banks, government offices, etc. Great lobby and restaurant (tried the lamb stew). The rooms are on the small side and could use a little more decor, but overall ok. The hallway carpets were stained and needed replacing. The staff were very friendly and helpful in getting around Lusaka.
Radisson Blu Hotel, Lusaka

Radisson Blu Hotel, Lusaka

4.3/565 Reviews
The service is in place, the staff are friendly and friendly, but there are mosquitoes in some rooms, and the hot water supply is insufficient. The bathtub is half filled with water and there is basically no hot water. The air conditioner is noisy. The breakfast is good
Best Western Plus Paramount Hotel

Best Western Plus Paramount Hotel

4.3/562 Reviews
From the moment I arrived the staff really stood out as wanting to meet my needs/expectations (a bit of an early check in) without any fuss or bother. I really found the room to be excellent with that ”classis lovely crisp linen” feeling as soon as I climbed into my large bed after a very long flight to get to Lusaka. Absolutely on my ”go back to list” for my next visit to Lusaka
Lilayi Lodge

Lilayi Lodge

4.5/547 Reviews
I had two days to kill in Zambia and decided to check in at Lilayi Lodge after a recommendation by a colleague. I am so glad I did. Everything at the Lodge are top notch. The quality of construction of the lodges is very high, and then, the chef prepares excellent food. Very well-balanced flavors. Also, I am a Scotch Whisky fan and they have a good selection. Highly recommended.
Southern Sun Ridgeway Lusaka

Southern Sun Ridgeway Lusaka

4.2/552 Reviews
He was happy, cheerful and attentive. The food delicious especially the chicken Alfredo. They surprised our friend with the celebratory birthday serenade and scrumptious cake. The drinks were chilled to perfection. We’ll definitely come back and recommend the drinks on the patio.👌🏾
Taj Pamodzi Lusaka

Taj Pamodzi Lusaka

4/575 Reviews
Taj Pamodzi is a wonderful place, and I appreciate the high standards you maintain. However, I encountered an issue with the room carpets, which had many dirty stains. This prompted me to change rooms, but the new room also had cleanliness issues. Please address this concern to ensure a better experience for future guests.
Holiday Inn Lusaka

Holiday Inn Lusaka

4.5/542 Reviews
The staff was incredibly amazing, very helpful and alert. The overall hotel was clean and fresh. Our dinner was good but the breakfast was the best with a lot of variety and tasty options. This will be our go back to place if we return to Lusaka.
InterContinental Hotels Lusaka

InterContinental Hotels Lusaka

4.3/555 Reviews
On Saturday night there was an event inside pitched tents and the noise was unbearable. This is not what one expects from a five-star hotel like the Intercontinental. I complained and was moved to another room at 11 pm. The actual room 304 was clean. Even the new room 311 was also clean.

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Property Information for Tourists

Total Properties229
Number of Reviews1,181
Average Price (Weekdays)NZD 272
Average Price (Weekends)NZD 266