Hotels With Airport pickup service in Michigan, United States

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

This hotel is just across the road from the car rental company. It takes 5 minutes to walk to the rental car company. The hotel does not have breakfast, there are McDonald's around, and there are convenience stores inside gas stations.

The room was fine. Clean. They weren’t able to grant most of the requests that we put in for. We were also overcharged for our stay and the front desk lady couldn’t explain why. They I was also asked to put down $60 more for incidentals on top of the overcharge. No too fond of that. I ordered room service and half of my order was missing and I had to call again two additional times. I would recommend dining downstairs. It’s a lot cheaper and better experience.

Very good, clean and hygienic. It is very convenient to check in when you are in transit. It is very close to the airport and convenient for boarding. The service of the front office staff is very good, and they actively and patiently introduce the transportation methods and related contacts.

I have been staying here at Red Roof Inn in Warren on 696 and Dept for an extended amount of time. Clean rooms and friendly and understanding staff, front desk is also very helpful and friendly. Would recommend for anyone that needs extended stay or just for travel

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

This hotel is just across the road from the car rental company. It takes 5 minutes to walk to the rental car company. The hotel does not have breakfast, there are McDonald's around, and there are convenience stores inside gas stations.

Very good, clean and hygienic. It is very convenient to check in when you are in transit. It is very close to the airport and convenient for boarding. The service of the front office staff is very good, and they actively and patiently introduce the transportation methods and related contacts.

The staff was rude from the very first phone call. Refused to take our reservation over the phone. When we arrived we found out there was a $100 deposit that was required-talked to others in our group-they were not charged that fee. I tried to talk to the girl at the front desk she wanted no part of listening to me. Our entire group ( we were there for state wrestling finals) and our keys were all uncoded for our 2nd night. So after a long day we ALL had to go to the office and get new keys. The rooms were dirty-very dirty. Hair in the shower, our friends room had glass on the flower and messages left from Valentines Day on the counter. Almost no hot water-the front desk person had no way to get extra towels. Rooms had 2 towels with a 4 person occupancy. We tried to book somewhere else but due to the wrestling finals we couldn’t find any other place with availability. This is not a Baymont standard hotel and we are very dissatisfied. I will be disputing these charges with my bank.

Going to the hotel selected on Detroit online, I thought it would be more prosperous to get closer to the casino. In fact, the size of the casino in the United States is not large enough to compare with Macau, Malaysia and South Korea. There are more black people around, and there are fewer yellow people. It is not safe to go out alone. It is not recommended to travel freely. It is better to live in a hotel on the Detroit River. The scenery and humanities are better.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

Poor service and bad management. Have been staying with this hotel for years . The service level and lounge has been slow and closed during Covid. (Just as an update Covid restrictions are over so wake up)My latest stay was not acceptable. Missing items in the room like iron . Had to call house keeping and they were all but rude to bring to me. Checking in was also rude and no Bonvoy recognition nor did that have any recognition for titanium status until I ask them and they said ok however because lounge is closed . They gave me a breakfast voucher and told me good for $40 breakfast before 12 and $20 after for snacks . First day did not have any issue I had a beer and candy . This has also been the same for the last 10 visits. When I tried this second morning to get a water and snack the manager in store told me I could not and only breakfast items . He told me he has been there for months and this is the rules. He then brought over a front desk manager who told me that this has always been the policy and therefor only breakfast items which by the way the have like two. Bottom line as Bonvoy hotels comeback and think they can skim from the customer on service and amenities they will soon learn and pay the long term price of lost customers. The hotel rates have doubled and I understand inflation however cutting service and loyalty is not good business.

I had nothing but problems with this hotel. I was only staying there for work and my job was paying for it. The first time I stayed there about a month ago, they told me they needed my credit card to hold a deposit. I was then charged for the room instead of a pending hold. I’m still going back and forth with their accounting department to try to get that charge taken off. When I stayed there the first time, they were also supposed to have a meeting room set up for me the next day. When I went to the front desk they had no idea what I needed. I showed them the contract my boss sent me and they took 30 minutes to scramble up a room last minute. I had to start my meeting late because of the hotel forgetting to set up the room. The second time I stayed, last night, when I go to check in they tell me there is no card on file and I have to pay for the room! I told them that’s incorrect and called my boss. The woman at the front desk called her boss too and told me it was settled but I needed to put my card down for the deposit. I told her last time they charged me for the room, she promised me that would not happen again. Now today, I check my statements and I have a pending charge for $100, the deposit, and a random $35 charge that I have NO idea what for! I’ll call tomorrow to try to get it settled but I just can’t believe the issues I’ve had with this hotel. I travel a LOT with this company and have NEVER had issues like this before!

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

This hotel is just across the road from the car rental company. It takes 5 minutes to walk to the rental car company. The hotel does not have breakfast, there are McDonald's around, and there are convenience stores inside gas stations.

Very good, clean and hygienic. It is very convenient to check in when you are in transit. It is very close to the airport and convenient for boarding. The service of the front office staff is very good, and they actively and patiently introduce the transportation methods and related contacts.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

Staff is incredibly friendly and helpful. Accommodations are clean and kept nice. Bed was comfortable. Daily towel changes. Breakfast was awesome. Would recommend without hesitation! Located conveniently near the DTW airport.

I had nothing but problems with this hotel. I was only staying there for work and my job was paying for it. The first time I stayed there about a month ago, they told me they needed my credit card to hold a deposit. I was then charged for the room instead of a pending hold. I’m still going back and forth with their accounting department to try to get that charge taken off. When I stayed there the first time, they were also supposed to have a meeting room set up for me the next day. When I went to the front desk they had no idea what I needed. I showed them the contract my boss sent me and they took 30 minutes to scramble up a room last minute. I had to start my meeting late because of the hotel forgetting to set up the room. The second time I stayed, last night, when I go to check in they tell me there is no card on file and I have to pay for the room! I told them that’s incorrect and called my boss. The woman at the front desk called her boss too and told me it was settled but I needed to put my card down for the deposit. I told her last time they charged me for the room, she promised me that would not happen again. Now today, I check my statements and I have a pending charge for $100, the deposit, and a random $35 charge that I have NO idea what for! I’ll call tomorrow to try to get it settled but I just can’t believe the issues I’ve had with this hotel. I travel a LOT with this company and have NEVER had issues like this before!

Have stayed there for many years, using Park n Fly mostly. The Hotel is bare bones but beds are comfortable and the parking and airport transportation is the perk. Unfortunately we’ve booked another location for our next trip as this Hotel isn’t what it used to be. It’s “ just “ ok for a sleep and go. Staff ok, but not very visible and welcoming. We travelled with friends in October and they weren’t impressed , travelled in March with 10 family members and same. The rooms for families of 4 need at least 2 doubles or queen beds as the “ pullouts” make it very difficult to navigate the room due to angled walls. One family was ok with the 2 queens booked but the other didn’t like the pullout because of the lack of space. We called to change the room and were told “none available “ BUT they were for sale on their site. Although breakfast is included it’s not available for you if you fly early, not even juice or water. Note, there are a few options for food within walking distance and if you drive you can get supplies for breakfast needs etc at Krogers and various stores.

The place did what it was meant to do, a place to sleep for the night close to the airport and cheap. The room needed some maintenance, the window wouldn't close completely and the door handle of the bathroom was loose. Staff was very helpful. I'm not completely displeased.

The environment and service are good. It was when I called the shuttle at the airport, because the language was not available, the front desk was a bit impatient, and everything else was very good. Location, environment, breakfast are good. 24 hours hot water in the lobby, coffee, drinks, and fruit. Bring breakfast. There is a luggage cart. Check out will ask if you need a free shuttle bus. Overall, the price is high near the airport. There are restaurants such as McDonald's nearby.

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The room was fine. Clean. They weren’t able to grant most of the requests that we put in for. We were also overcharged for our stay and the front desk lady couldn’t explain why. They I was also asked to put down $60 more for incidentals on top of the overcharge. No too fond of that. I ordered room service and half of my order was missing and I had to call again two additional times. I would recommend dining downstairs. It’s a lot cheaper and better experience.

Really rely on the outlet, you can buy and buy at any time. The hotel front desk is very warm, personally ask her to help, bother, praise, recommend staying

The building it self is in great shape. The rooms are beautiful and well adorned. Thats where the positive stay ends. The staff is the opposite of friendly and welcoming. When checking in the front desk clerk (shawn?) was very short and rude to my co worker telling him he booked my room wrong and caused him unneeded work. The next day the same man started talking back to a lady that was staying in the hotel. She asked for a trash bag and than another because they are not servicing the rooms because of covid. All my other experience with the staff have been uninviting. Seem to be troubling them to look up from there phones. On my check in day I asked the front desk to address a concern in my room. My smoke detectors (2) have been ripped of the ceiling and covered in a trash bag. 4 days later and 2 times a day I have notified the front desk and been told someone is on there way to fix and no one has done so. My room smells both of cigarettes and ****. Nothing has been done. My last night of my stay the the smoked Alarm went off at 11pm probably because of the hase that fills the hallway from all the **** smoke billowing fromm the smoke free rooms.

There is no hot breakfast, so the breakfast is just a few biscuits and coffee. Very disappointed, there is nothing to eat next to it. The room equipment is very old and the sanitary conditions are generally the same.

Stayed with my friend and a dog for 3 nights. We booked a two bed room and were put on the second floor. There was no elevator, so it wasn't convenient, but not the end of the world when lugging a cage, bags and the dog up and down the stairs. Check in went fine and they had our room done slightly early. The property is older and the grounds were mostly clean. Some trash here and there. The room was clean enough for an older hotel. The fridge and microwave were clean and worked well. We had plenty of space for luggage and the dog cage, plus a large work desk. The room was lit fairly well when usually these types of rooms aren't. We also had a chair in the corner, so plenty of room for our staff. The beds were firm, and the linens were pretty clean, but a little scratchy. We had a few layers of sheets and blankets which made it nice in the winter time. However, there was only one pillow for one bed and only two for the other. Odd, but we made it work. The Wifi wasn't the best. The bathroom was a bit worn, but clean. We had enough towels, but they were pretty small and scratchy. The tub was a bit old, but everything was in working order. At least the counter top was big enough for all our items. Taking the dog out was a bit tough as there was hardly any grass to walk them. And the little bit you found was slightly trashy. There's a lot around, but it's not very walker friendly. We tried the little diner restaurant next door and it was pretty good. If you need something simple in Farmington Hills, this is good enough.

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

The service was very good. There was no charge for borrowing a hotel conference room at night.