Hotels With Airport pickup service in Riau Islands, Indonesia

The room was good, just the location it's near to the mosque, so do expect the prayer at 4am. Room cleanliness is good, just some water stain in bathroom but unavoidable since it's not new hotel. The staff were friendly and helpful, and breakfast was standard. Overall, it is worth the price.

Amazing trip. We booked the king ocean room for 2 nights and the service from start to end has been amazing. The hotel facilities are also relatively new and nothing was broken during our stay. The service staff at the two restaurants were especially hospitable and they really made this trip amazing. The hotel has unlimited access to the beach, so we really enjoyed ourselves. Adjacent is also some food shops which open during the weekend. Special shout-out to the following people who made this trip amazing. - Unknown, Service staff I communicated via email - Kaleb, Front desk - Fauzi, Best Brew restaurant - Tilla, Best Brew restaurant - Dona, Rempa restaurant

Got a corner room but when check-in smelly… I think they knew the conditions so they provide free perfume…. They provide free mini bar… The toilet clean, good water pressure… However the tube of shampoo, although the shampoo is transparent but the cap have white substance… is it they gave recycled shampoo? The breakfast no egg station… they have ready cook eggs but I see inside… they are empty… after 1 hour still empty… They don’t have take away breakfast when request… as my wife was busy outside in the morning… no choice… she came back and have a quick breakfast… For me… the price not matching what I got… other hotels maybe provide better options… Hope my next stay conditions improve…. For the rest… stay at your own risk…

Booked on behalf for my friends (requested 2 single beds, smoking room). Was told that the room was not available and trip.com have informed us (we are not informed)! In the end, they squeeze one room for them. Non-smoking room and a queen size bed. No choice have to accept it right? Their breakfast selection not very fantastic though.

had an absolutely wonderful stay at this hotel! From the moment I walked in, the staff made me feel welcomed and taken care of. The room was spacious, clean, and beautifully designed, with every amenity I could need. The bed was incredibly comfortable, ensuring I got a great night’s sleep. I will definitely be staying here again!

Had a great stay. If you want to have all in one taste of Indonesian breakfast, here is the place. They have many options available. My family and I had a wonderful time swimming in the pool. The hotel is just opposite of a shopping mall and next to the ferry terminal. Will come back to stay again.

Second stay here. Check in took just 5 minutes. Staff were friendly. Stayed on 7th floor this time but could still hear the ktv on 4th floor. Location was great, walking distance to mosque. Pool was deep, up to 1.9 metres and huge. Also a jacuzzi pool. Foot reflexology was fully booked though. Will be back again.

Absolutely loved my stay at the Holiday Inn Resort! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick and smooth. The room was spotless, beautifully decorated, and had all the amenities I needed—plus, the bed was incredibly comfortable. I especially appreciated the little touches like complimentary bottled water, fresh towels, and a cozy robe and slippers. The hotel’s location is perfect and within walking distance of great shops and restaurants. The on-site restaurant served some of the best meals I’ve had on vacation, and the breakfast spread each morning was top-notch. Couldn’t have asked for a better experience. I’ll definitely be coming back and recommending it to everyone I know!

I chose Montigo Resort Nongsa to celebrate my partner's birthday, and honestly, they made it special. I left a note mentioning that it was my partner's birthday and the team truly went the extra mile to surprise him in the evening with a birthday cake with candles all ready, and even a sweet ”Happy Birthday” spelt out with flowers on our bed. It was such a thoughtful touch, huge props to the team for that effort! The view from our private pool at night is stunning. It was so peaceful with sky full of stars and we were able to see the lights of Singapore across the water from our room. The resort location isn't exactly convenient as it sits outside of the Batam central area where all the malls are at, but this is definitely the place for a quiet and chillax weekend getaway. The only thing that wasn't quite perfect was the breakfast spread and water. The breakfast was below standard type of bad in terms of taste and available selection for a resort of this price point. More importantly is that we did notice quite some small black bits floating around in the pool, and the water for the bathtub had this yellow tinge (we leave it running for 20 min and it's still slightly yellow, and the water flowing out turned cold after 20 min). Although, these weren't a huge deal-breaker cause both of us don't use the bathtub, but it's something I think the resort should seriously look into if they are positioning themselves as a high-end resort. Overall though, despite that the issues, our stay at Montigo Nongsa was fantastic. The amazing service, especially that lovely birthday surprise, and those incredible nighttime views completely won us over. If they can just sort out the water situation, it would be absolutely top-notch. We're already thinking about when we can plan our next visit!

It's a good location, a lot of restaurants and food market to eat nearby and walking distance to Nagoya shopping mall. Staff are friendly, and the hotel breakfast is excellent. We will definitely come back another time.

The room was good, just the location it's near to the mosque, so do expect the prayer at 4am. Room cleanliness is good, just some water stain in bathroom but unavoidable since it's not new hotel. The staff were friendly and helpful, and breakfast was standard. Overall, it is worth the price.

Got a corner room but when check-in smelly… I think they knew the conditions so they provide free perfume…. They provide free mini bar… The toilet clean, good water pressure… However the tube of shampoo, although the shampoo is transparent but the cap have white substance… is it they gave recycled shampoo? The breakfast no egg station… they have ready cook eggs but I see inside… they are empty… after 1 hour still empty… They don’t have take away breakfast when request… as my wife was busy outside in the morning… no choice… she came back and have a quick breakfast… For me… the price not matching what I got… other hotels maybe provide better options… Hope my next stay conditions improve…. For the rest… stay at your own risk…

Booked on behalf for my friends (requested 2 single beds, smoking room). Was told that the room was not available and trip.com have informed us (we are not informed)! In the end, they squeeze one room for them. Non-smoking room and a queen size bed. No choice have to accept it right? Their breakfast selection not very fantastic though.

had an absolutely wonderful stay at this hotel! From the moment I walked in, the staff made me feel welcomed and taken care of. The room was spacious, clean, and beautifully designed, with every amenity I could need. The bed was incredibly comfortable, ensuring I got a great night’s sleep. I will definitely be staying here again!

Had a great stay. If you want to have all in one taste of Indonesian breakfast, here is the place. They have many options available. My family and I had a wonderful time swimming in the pool. The hotel is just opposite of a shopping mall and next to the ferry terminal. Will come back to stay again.

Second stay here. Check in took just 5 minutes. Staff were friendly. Stayed on 7th floor this time but could still hear the ktv on 4th floor. Location was great, walking distance to mosque. Pool was deep, up to 1.9 metres and huge. Also a jacuzzi pool. Foot reflexology was fully booked though. Will be back again.

I chose Montigo Resort Nongsa to celebrate my partner's birthday, and honestly, they made it special. I left a note mentioning that it was my partner's birthday and the team truly went the extra mile to surprise him in the evening with a birthday cake with candles all ready, and even a sweet ”Happy Birthday” spelt out with flowers on our bed. It was such a thoughtful touch, huge props to the team for that effort! The view from our private pool at night is stunning. It was so peaceful with sky full of stars and we were able to see the lights of Singapore across the water from our room. The resort location isn't exactly convenient as it sits outside of the Batam central area where all the malls are at, but this is definitely the place for a quiet and chillax weekend getaway. The only thing that wasn't quite perfect was the breakfast spread and water. The breakfast was below standard type of bad in terms of taste and available selection for a resort of this price point. More importantly is that we did notice quite some small black bits floating around in the pool, and the water for the bathtub had this yellow tinge (we leave it running for 20 min and it's still slightly yellow, and the water flowing out turned cold after 20 min). Although, these weren't a huge deal-breaker cause both of us don't use the bathtub, but it's something I think the resort should seriously look into if they are positioning themselves as a high-end resort. Overall though, despite that the issues, our stay at Montigo Nongsa was fantastic. The amazing service, especially that lovely birthday surprise, and those incredible nighttime views completely won us over. If they can just sort out the water situation, it would be absolutely top-notch. We're already thinking about when we can plan our next visit!

It's a good location, a lot of restaurants and food market to eat nearby and walking distance to Nagoya shopping mall. Staff are friendly, and the hotel breakfast is excellent. We will definitely come back another time.

The location of this place is great, and everything else was satisfactory. However, it can get a bit noisy during the night, especially if you're staying in a corner room. I’d recommend avoiding corner rooms if you're a light sleeper. Other than that, it was a decent stay.

Have a memorable experience staying in Brevely Hotel Batam on my recent trip with friends. Must say room is huge for deluxe King and staff are super friendly.Daily breakfast with average options but food are delicious.unfortunatly pool is under renovation. Overall is a present stay in this hotel will surely recommend friends to experience the stay

The room was good, just the location it's near to the mosque, so do expect the prayer at 4am. Room cleanliness is good, just some water stain in bathroom but unavoidable since it's not new hotel. The staff were friendly and helpful, and breakfast was standard. Overall, it is worth the price.

Got a corner room but when check-in smelly… I think they knew the conditions so they provide free perfume…. They provide free mini bar… The toilet clean, good water pressure… However the tube of shampoo, although the shampoo is transparent but the cap have white substance… is it they gave recycled shampoo? The breakfast no egg station… they have ready cook eggs but I see inside… they are empty… after 1 hour still empty… They don’t have take away breakfast when request… as my wife was busy outside in the morning… no choice… she came back and have a quick breakfast… For me… the price not matching what I got… other hotels maybe provide better options… Hope my next stay conditions improve…. For the rest… stay at your own risk…

Booked on behalf for my friends (requested 2 single beds, smoking room). Was told that the room was not available and trip.com have informed us (we are not informed)! In the end, they squeeze one room for them. Non-smoking room and a queen size bed. No choice have to accept it right? Their breakfast selection not very fantastic though.

It's a good location, a lot of restaurants and food market to eat nearby and walking distance to Nagoya shopping mall. Staff are friendly, and the hotel breakfast is excellent. We will definitely come back another time.

The location of this place is great, and everything else was satisfactory. However, it can get a bit noisy during the night, especially if you're staying in a corner room. I’d recommend avoiding corner rooms if you're a light sleeper. Other than that, it was a decent stay.

Have a memorable experience staying in Brevely Hotel Batam on my recent trip with friends. Must say room is huge for deluxe King and staff are super friendly.Daily breakfast with average options but food are delicious.unfortunatly pool is under renovation. Overall is a present stay in this hotel will surely recommend friends to experience the stay

1st time here with wife due to TikTok ads abt this hotel. Check in was fast, was given mid floor. Room corridor was humid, stuffy & very loud music. (even can hear when we closed our door), room is spacious. Tv has many local channels & SG channels. King bed is huge n comfy. Toilet has bidet n water pressure is good, there is a mini fridge. Aircon is cool fast, the view not so much( city view with lots of constructions works), breakfast was So-So.( came at 8.45am & 80% of foods & beverage is out.. & didnt topup, the bread corner is stale & hard) foods taste bland, not much of local delicacies. Meats( chicken, beef n even fish) are dry & hard. Breakfast restaurant has many service staffs but only a few females staffs are attentives & the rest mostly hang around doing nothing & talking at the bar station. I even ordered room service on 1st night, foods are ok but the chicken tasted abit weird as i got sick after eating it.🤢🤮 ( nausea, diarrhoea & vomitted 3x) but luckily i hv all the medications. Nearby hotel hv many good affordable local foods which is far more better then the hotel. Some hotel staffs have stucked up attitudes. Which i cant say much🤦🤦. Hotel is near to Nagoya mall. Overall is okok only. Not up to my expectations. Had better experiences on other 3☆ hotel brands.

The location of the hotel is good with many amenities and eateries around.. it’s very near to Nagoya Shopping mall. The hotel’s breakfast needs improvement. Varieties are little and some are cold. It’s kinda noisy in the morning if you stay at low level. Around 8am, it’s kinda busy and noisy downstairs. It may disturb your sleep in the morning.. or even the rest of the day.. Overall, the stay is still quite ok.not a super good one but still acceptable with the amount paid.

Room was as per photo in Trip Website, so its a nice Grand Executive with King bed. Facilities was good nice food around the hotel as well. Overall Great value for money, will stay again

Nice hotel and friendly customer service. Breakfast so good with a lot of varieties. Grab are so much easier and fast. Can short cut to Nagoya but the slope staircase not convenient but you can also go short cut by the road side very near. During CNY we received orange and packet ang pow with notes and token $$ for luck.

Amazing trip. We booked the king ocean room for 2 nights and the service from start to end has been amazing. The hotel facilities are also relatively new and nothing was broken during our stay. The service staff at the two restaurants were especially hospitable and they really made this trip amazing. The hotel has unlimited access to the beach, so we really enjoyed ourselves. Adjacent is also some food shops which open during the weekend. Special shout-out to the following people who made this trip amazing. - Unknown, Service staff I communicated via email - Kaleb, Front desk - Fauzi, Best Brew restaurant - Tilla, Best Brew restaurant - Dona, Rempa restaurant

Absolutely loved my stay at the Holiday Inn Resort! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick and smooth. The room was spotless, beautifully decorated, and had all the amenities I needed—plus, the bed was incredibly comfortable. I especially appreciated the little touches like complimentary bottled water, fresh towels, and a cozy robe and slippers. The hotel’s location is perfect and within walking distance of great shops and restaurants. The on-site restaurant served some of the best meals I’ve had on vacation, and the breakfast spread each morning was top-notch. Couldn’t have asked for a better experience. I’ll definitely be coming back and recommending it to everyone I know!

Service was very good upon arrival, during the stay and upon check-out, staff were nice and friendly. Booked a beachfront pool villa, so i was surprised that there is no beach for us to walk, hence was disappointed considering the price we paid for. My mood turns better with the sunny day and the great wind blowing towards out villa. no bicycles were available during our stay as they were all taken up, hence we didn't walk around the resort as our villa was one of the furthest. will need to request buggy service whenever we wanted to go somewhere. To those who wishes to try their spa, the therapist and the massage room are nice. Please remember to book in advance before you reach, i wanted to massage for 2 days but only managed to get a 2hr slot for 1 of the days even though i book in 2 days advance. Breakfast was okay, but the dinner buffet that day was a Grill buffet at the beach which costs us around SGD100 per pax. The food spread and taste was not worth the price, hence we spend the rest of the meals with the in-villa dining which taste better. There are free traditional dance performance and delicous dessert for us for celebration of Hari Raya, greatly appreciated for the effort.

The property has lots of potential and service staff have wonderful attitude. it just opened in Oct, so not everything is fully up just yet. It was generally a nice stay but several small disappointments added up and we conclude we would stay elsewhere if we returned to Bintan (although probably not soon). - we were fortunate to get the room early at check-in (~1230pm) cos the room was ready. - F&B team had the most hiccups. we had late lunch on the first day - the restaurant was not busy but they could not cope with orders. we waited over 40mins and other tables that came later were served before us. food was not even piping hot when it arrived, which is weird—was it sitting around and just not served?? - subsequent days’ breakfast at the same and only restaurant also always had something up. e.g. long waits, forgotten orders, and when we asked about items, two of them would turn up. that said, all the staff were super nice, and we’re grateful — albeit still disappointed. - the room was very pretty but there’s an impractical design flaw on the hanging lamp on the bedside. it rattles every now and then due to the AC. i ignored it fine but it drove my husband mad 😅 he had to cushion it with a hand towel. - the in-room phone was also strange. we had to try many times to dial ‘0’ for guest services — there’s no other number to call. it sometimes sounded like it was ringing/connecting but nothing was happening. - housekeeping didn’t clean our room the whole time we were out on day 2. only came when we were back resting at 5+pm. - indigo doesn’t allow sharing of facilities with sister hotel, which frankly is a missed opportunity these days. i’ve lost count of the number of resorts who do it and market it as a plus point. it almost seems weird that they don’t when it’s virtually connected to IHG. - hadn’t realise this but they don’t brand themselves as a family hotel so there’s no kids club. don’t pick this place if u need a place to entertain your kids. i was surprised that a beach resort didn’t have a kids club 😆 - the hotel wanted to impose a surcharge on my 5yo who was sharing the same room same bed and not (in my opinion) consuming significantly more resources than another guest who may have been just a couple without a kid. we’ve been to many other properties that brag a “kids stay free” concept unless u ask for an extra pullaway bed. anyways, while the charge is relatively common, when asked about what the charge goes toward, the explanation i was offered was weak. and after the stay, all the more i didn’t feel there was much to justify this so called additional charge.

So happy to stay at Anmon, the staffs all very friendly and helpful. Hopefully the water facilities can be better.

Overall, it's clean, has running hot water, and the food is OK. But once you factor the price into it all, it really isn't worth it. What's interesting about the hotel is that it's on a property shared by 3 hotels at different price points. This includes the restaurants and the beach. Only 6 sun umbrella covered lounges on the beach itself, so there are not enough seats for those wanting to hang out during the day. The restaurants were also super busy as a result, leading to less than average service and waiters running between the bar and kitchen. The breakfast location is shared by 2 hotels, and if I was staying at the more expensive one, I'd be pretty annoyed. We stayed over a public holiday weekend and had to wait 15 minutes for a table because it was so busy. The gym is not worth writing about (but you do get free fruit). What I will say is the staff are trained to always greet you with a smile. Even after you've made a complaint about waiting so long for your breakfast! If you have a long weekend to spare, go to Thailand.

I booked Deluxe Suite Villa and it was amazing for 3 pax! I love the atmosphere, the staff were very friendly and professional! Thanks to Qory, Citra and Malvin too for the amazing service and stay! Toilet was big, bed was spacious as well. The resort also have massage service, and breakfast sent to room. Would recommend and come back again :)

3D2N stay to celebrate our wedding anniversary. Complimentary shuttle bus to hotel & ferry terminal. Excellent services from all Natra Bintan hotel's staff, they were so warm & welcoming! Our room was decorated & a slice of cake was provided. Breakfast spread was gd & delicious, room was clean, staffs always make up room daily so if you do not want to make up room better put the ”Do not disturb” sign on door handle. Cannot hear neighbours, but you do hear aeroplane flying noise in the middle of night, birds chipping at 6am plus so if you are a light sleeper then you might find it hard to get a gd sleep. Hotel provides buggy services to bring us to room, different parts of Treasure Bay. 20% off activities at Treasure Bay for being Natra guests. Only 3 restaurants which are at Natra, Anmon & Treasure Bay activity centre. Had western lunch at Anmon hotel once but food was average, Natra's food was much better. Will definitely consider Natra for our next Bintin trip due to the excellent staffs!

I had a great two-night stay at Alltrue. The staff were friendly though not of them can speak English. The location was peaceful, and the room was spacious and clean. Facilities like the spa, gym, and sauna were excellent, and the buffet breakfast had plenty of delicious options. Highly recommended!

Totally a brand new experience as you are staying in the actual ship's cabin.. the hotel crew arranged a tour within the ships to various compartments , we had a chance to visit the engine room the upper deck and many others rooms that are usually restricted for passengers in a sailing ship. The history of the ship was very well explained by the Hotel Crew.. The foods served are delicious too. Overall it's a nice hide-out from a hustle and bustle city life