Hotels With Airport pickup service in Puerto Plata, Dominican Republic

Un millón de gracias al grupo de empleados de Lifestyle Tropical Resort. Desde los guardias de seguridad, Teresa la Señora que hace la limpieza de las habitaciones , al equipo completo de Harmony Beach, el servicio al cliente fue sumamente VIP. Gracias por ser la diferencia del resort y por tratar a nuestro grupo de 23 como familia. Nos veremos pronto. SON EXTRAORDINARIOS ♥️♥️♥️♥️

Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.

I enjoyed my stay at Casa Marina. Nice friendly service. Conveniently located steps away from Playa Alicia. Also has its on private beach. Buffet restaurant couldn't be positioned any better to enjoy the beauty of the sea while enjoying a delicious meal. Breakfast lunch and dinner was always good you will always find something that's to your liking. Only thing that I didn't agree with is the guest policy, the hotel doesn't allow ” outside guest.” Other than that. I would stay again

Excellent hotel friendly staff ...... Recession Elvin an excellent deal

The masseuse Suma at the Cofresi Spa at the Lifestyles Holidays Vacation Resort performed the very professional and high quality level of service seldom found these days. She is outstanding and my wife and I are looking forward to our next stay over and getting another massage plus some other services. Note the staff overall was excellent also!!

The rooms, grounds and staff are very nice. Jonathan (doorman and bellhop) was superb. He found tennis ground for us to play across from the hotel in the golf course grounds at the last minute. He made our last day very pleasant. However, I will not give a 5 star review because we had a very unpleasant experience. We were at the deck dining area, which is outdoors next to the beach. WE were the only guests dining at that moment because it was very hot and other guests were dining inside in the air conditioned room. My husband wore a shirt that he left unbuttoned ( it is worth repeating that we were alone there, and that the shirt was on). This caught the eye of the person in charge (owner or chairperson) who was eating lunch with some relatives (a baby and a couple). The man, was wearing shorts and a dilapidated white undershirt and sandals, and the wife was wearing bedroom sleepers and shorts. This happened in the more formal/air conditioned dining room. I can understand that Casa Colonial is entitled to whatever protocol of dress they deem proper, however, if my husband was not allowed to wear a shirt (by the way a designer shirt) just because it was opened, then these rules and regulations should be written and shared with the guests prior or upon arrival and applied to EVERYONE. Both my husband and I felt very embarrassed and frankly offended at our age to be scolded in this manner. WE have traveled the world and abide by rules and regulations of each place we visit, but it seems to us that this incident was uncalled for. It was more disturbing because the next day in the same dining area, there was a pretty woman wearing her bikini top bathing suit and sandals and nobody asked her to put on a shirt and cover herself. So I wondered if this was either ageism or gender discrimination rigidly imposed on my husband. Carmen Vazquez

Service impeccable, petit-déjeuner, copieux et delicieux. Personnel souriant et avenant.

Resort was excellent, the staff was very friendly and helpful. The bars and bartenders was great as well. Love how we had a beach view with the resort. The rooms was clean, pillows fluffed. Love how we had multiple bars to chose from. Great night life guys from animation are good people, kelvin was a good animation. We had fun with us. I recommend this for people who come to this hotel

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Un millón de gracias al grupo de empleados de Lifestyle Tropical Resort. Desde los guardias de seguridad, Teresa la Señora que hace la limpieza de las habitaciones , al equipo completo de Harmony Beach, el servicio al cliente fue sumamente VIP. Gracias por ser la diferencia del resort y por tratar a nuestro grupo de 23 como familia. Nos veremos pronto. SON EXTRAORDINARIOS ♥️♥️♥️♥️

Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.

Excellent hotel friendly staff ...... Recession Elvin an excellent deal

The masseuse Suma at the Cofresi Spa at the Lifestyles Holidays Vacation Resort performed the very professional and high quality level of service seldom found these days. She is outstanding and my wife and I are looking forward to our next stay over and getting another massage plus some other services. Note the staff overall was excellent also!!

The rooms, grounds and staff are very nice. Jonathan (doorman and bellhop) was superb. He found tennis ground for us to play across from the hotel in the golf course grounds at the last minute. He made our last day very pleasant. However, I will not give a 5 star review because we had a very unpleasant experience. We were at the deck dining area, which is outdoors next to the beach. WE were the only guests dining at that moment because it was very hot and other guests were dining inside in the air conditioned room. My husband wore a shirt that he left unbuttoned ( it is worth repeating that we were alone there, and that the shirt was on). This caught the eye of the person in charge (owner or chairperson) who was eating lunch with some relatives (a baby and a couple). The man, was wearing shorts and a dilapidated white undershirt and sandals, and the wife was wearing bedroom sleepers and shorts. This happened in the more formal/air conditioned dining room. I can understand that Casa Colonial is entitled to whatever protocol of dress they deem proper, however, if my husband was not allowed to wear a shirt (by the way a designer shirt) just because it was opened, then these rules and regulations should be written and shared with the guests prior or upon arrival and applied to EVERYONE. Both my husband and I felt very embarrassed and frankly offended at our age to be scolded in this manner. WE have traveled the world and abide by rules and regulations of each place we visit, but it seems to us that this incident was uncalled for. It was more disturbing because the next day in the same dining area, there was a pretty woman wearing her bikini top bathing suit and sandals and nobody asked her to put on a shirt and cover herself. So I wondered if this was either ageism or gender discrimination rigidly imposed on my husband. Carmen Vazquez

Resort was excellent, the staff was very friendly and helpful. The bars and bartenders was great as well. Love how we had a beach view with the resort. The rooms was clean, pillows fluffed. Love how we had multiple bars to chose from. Great night life guys from animation are good people, kelvin was a good animation. We had fun with us. I recommend this for people who come to this hotel

Good food Hotel should restore it is time already noted in the rooms that thirnen that renovation it is already many years is not the first time that it is visited since 2002

I don’t even know where to begin, from the cleanliness to the food , and pool areas , to the beach and snack bars . Honestly deserves a 10/10. However I love most the Italian restaurant and most importantly the customer service of Justino. I’ll let the picture speak for itself. We deserve more Justino around the world .

I enjoyed my stay at Casa Marina. Nice friendly service. Conveniently located steps away from Playa Alicia. Also has its on private beach. Buffet restaurant couldn't be positioned any better to enjoy the beauty of the sea while enjoying a delicious meal. Breakfast lunch and dinner was always good you will always find something that's to your liking. Only thing that I didn't agree with is the guest policy, the hotel doesn't allow ” outside guest.” Other than that. I would stay again

Service impeccable, petit-déjeuner, copieux et delicieux. Personnel souriant et avenant.

From United States, we stayed Feb.2023 ..They say the credit card machine denied our card.. but later we called the bank to find out card was ok and no restrictions.. so the real reason was, they want you to pay in cash!.....then secondly the front desk darker girl tried to give us two dirty rooms with some employee guys clothes still in the warn down room.So we threatened our refund back and were online to cancel immediately thru booking.com..we are long time members...so that's when the front desk girl, gave us best room with ocean view and pool and garden restaurant view.. and very clean and big....so demand your refund if problem, and they will keep you happy!👍

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

From check in to departure we felt comfortable and safe. The pool is large and in great condition. The landscaping was well tended and beautiful. The rooms and bathrooms are clean and comfortable. This location is across the street from the Calypso restaurant which is on the beach and we enjoyed our meals there and great views. It is centrally located on the Cabarete beach and within walking distance to most places. There is also a great coffee shop in front of the hotel for morning coffee.