Travelers Reviews of Niigata Prefecture Hotels

Yukinohana
4.7/5165 Reviews
1. There’s pickup and dropoff for Echigo stn  2. No shoes allowed beyond the hotel entrance 3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him 4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins 5. Breakfast is same everyday 6. Dinner, slight changes but still 99% same. 7. Child meal is hopeless.  Stayed for 5nights, same meals daily.  8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.  9. Onsen was good 10. Basic ice cream treats.  11. Simple ramen in the evening Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.
Yuzawa Grand Hotel
4.6/540 Reviews
This is our 3rd week of 4 weeks exploring Japan and so far Yuzawa Grand is the best Ryokan Onsen experience we have had. We could have spent several days there it was sublime. We arrived in the morning and the staff were extremely welcoming, helpful and knowledgeable. We had been told by the tourist centre at the train station that the gondola wasn’t operational for 3 days; however the Yuzawa Receptionist assured us that it was operating and showed us that they were even able to sell us tickets at a discount. She gave us a map and bus timetable, showing us where everything was. They stored our backpacks for us and off we went exploring and had a marvellous time. We soaked our feet in the foot baths while having a treat before catching the bus to the mountains. We came back to our gorgeous room which had a coffee pod machine in it. Was so nice having a coffee in the morning looking out the window. We enjoyed relaxing in the beautiful Onsens before dinner. The buffet at both dinner and breakfast was incredible, everything so beautifully presented and incredibly delicious. Highly recommend this gorgeous hotel. The staff are fantastic and the ambiance very peaceful.
Ryugon
4.5/542 Reviews
Awesome hot spring hotel! As soon as you enter the hotel, you have to take off your shoes and put your luggage on the ”luggage trolley” to avoid getting dirty on the ground. I like this arrangement very much, great! The hotel staff are very polite and kind, especially the aunt who is responsible for serving soup and rice at breakfast. She is very cute! At this price, you can’t find any faults in this hotel. It doesn’t cost HK$2,000 a night, so it’s really great value for money! I couldn't bear to stay here for eight nights. I will definitely stay there again next year!
Shosenkaku Kagetsu
4.8/583 Reviews
Friendly & Accommodating Staff. Welcome us from the JR train station and handled our luggage and send the luggage to the room direct. Very helpful as they helped us to liaise with Gala resort to get back our lost bag left in the free shuttle by calling and communicating from A to Z. Clean & Efficient. The Impeccable Service. We had a Pleasant Stay. Excellent Service. Bedding very comfortable. An enjoyable and Comfortable Stay.
Hotel Futaba
4.5/5133 Reviews
Travelled here with 2 toddlers and the place is fantastic. We took the room with the open air bath for them to enjoy and it comes with our very own one backyard of snow! The kids were playing in the snow and jumping jn the Bathtub after. The hotsprings are fantastic , they have a huge variety and they switch the female and males after every few hours so you will enjoy diff type of hotsprings.. they even had a tea hotspring where they full up the tub with tea leaves. The amenities provided is great, you literally do not need to bring any of yours, everything is provided, even pajamas. The skii resorts are convenient to get too and when you reach echiga Station, you can ask the tourist centre to call the Hotel for a pick up
Takahan
4.5/552 Reviews
Highly recommended. A very historic hot spring hotel, a little far from Yuzawa Station. The hotel has a shuttle bus, which usually leaves on the hour and arrives at 8pm at the latest. If you have any questions, don't hesitate to call them. The old man at the front desk speaks good English, and there is also a guy who speaks Chinese. In the evening, put on the hotel's yukata and go to the hot spring. The hot spring is open from afternoon to evening. After the bath, there is a lounge with two flavors of popsicles, facial masks, and table tennis🏓.
Hotel Mumon
4.3/51 Reviews
Hotel has good heating so perfect for winter stay. Nice fireplace area and nice holding area before stepping out into the cold. The hotel is down a hill from the main thoroughfare. A bit slippery downhill when it becomes icy. Run like a hotel so maybe a bit cold compared to a bed and breakfast. Onsen bath seems a bit dirty with things floating in there compared to other hotels we stayed at. We needed to move to another hotel which is 2km away and the guy offered to drive us there for 2000 yen! Just 1 luggage each and no skis. So on the whole just cold. Breakfast was 1000 yen seemed simple so we skipped and opted to eat in town instead. Probably won't stay there again.
Sado Resort Hotel Azuma
4.2/524 Reviews
We stayed in a shiny new room after renovation. The newly renovated room we stayed in was not ready for a bathtub, so we only had a shower in the room. They were kind enough to offer us the outdoor bath, which is usually paid for, for free, so we went to the outdoor bath ♨️ However, the building for the paid outdoor bath was about 100 meters away from the hotel itself, and the system involved moving around outside without a roof in room slippers and a yukata. It was a blizzard outside that day, and the snow was sticky under our feet... It was dark outside, and we were given a small lantern, so we walked in the dark, into the snow. On the way to the outdoor bath in the rain... my slippers suddenly got stuck in the cold mud and both my feet were soaked 😱 cold 🥶 The outdoor bath itself was a beautifully constructed bath ♨️ built in a separate location, with a spectacular view below, but on the way back, of course, both my room slippers and feet got stuck in the cold, snow-covered mud and sand, and they were squishy, ​​squishy, ​​icy 🥶 and rattling :(;゙゚'ω゚'): I immediately went into the large public bath in the main hotel building to warm up my cold body again. I think it's a building built 100 meters away from the main hotel building, with the outdoor bath as the priority, with a view in mind, so I felt it would be more valuable to make it possible to move there safely and comfortably. For example, renting out rain boots on rainy or snowy days... installing footlights to guide the way to the open-air bath♨️ building... I think information about the special open-air bath♨️ (for a fee) is a must. It's a real shame considering it's such a great facility.
Naspa New Otani
4.5/5130 Reviews
Hotel room was good and massive,facilities are abundant as well. The onsen is super spacious and it's thru the night. Food selection are quite a few but do try to get to Eki for more selections... Just take note of the last shuttle bus back to hotel. In all the stay was good, just need to take note that this hotel is only allow SKI in / SKI out... But NOT SNOWBOARDING.... That you have to take shuttle bus to other resort location thru its skiing shuttle bus services...
Oyado Sakihana
5/54 Reviews
Location may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.

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Property Information for Tourists

Total Properties100
Number of Reviews1,662
Average Price (Weekdays)NZD 521
Average Price (Weekends)NZD 566