This was my first trip to Kagoshima, Kyushu, and your hotel's setting was absolutely stunning, offering distant views of Sakurajima volcano. The hot springs within the hotel also have excellent water quality, especially the open-air bath where you can gaze at Sakurajima. If the weather is good, you can even catch the sunrise around 5:30 AM, truly experiencing the majestic power of nature! The hotel's buffet breakfast lived up to its reputation and was definitely worth the price! Plus, there's a free shuttle bus service daily from Kagoshima-Chuo Station to the hotel. All in all, it's a high-quality hotel well worth staying at for anyone visiting Kagoshima.
The location is suitable for people traveling by car. Dinner is bbq. There is a supermarket nearby for 5 minutes to add meals. The ingredients are fresh and the environment is beautiful! Lobby has more board games to lend out 👍
This hotel is excellent, offering incredible value for money. It's definitely the top choice on Mount Kirishima. The private hot springs are absolutely amazing!
The hotel offers a shuttle service, which makes getting around very convenient. Right outside the hotel, there's a tram stop that takes you to the pier, where you can catch a boat to Sakurajima for sightseeing. The hotel's breakfast is quite substantial, with plenty of fruit, and the golden kiwi was especially sweet. All the staff were attentive and thoughtful. The hotel also has a free gym, and right next door is a hot spring ♨️ where you can enjoy a full soak or a foot bath; the spa services, however, are paid. Overall, everything was excellent. I'll definitely stay here again on my next visit. I hope for friendship between China and Japan and world peace 🤝🏻
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
I often travel to Japan, and Dormy Inn rooms always seem to be in high demand. The 20+ sqm twin rooms, perfect for two adults and one child, are usually impossible to book. So, when I saw this room type available in Kagoshima, I decided to book it for one night.
Overall, my experience fell short of expectations. Unfortunately, neither adult could enjoy the onsen (hot springs) for personal reasons, which is arguably the hotel's main highlight – a real shame. The room itself was a bit small, and while cleanliness was decent, the toilet emitted a persistent garlic-like odor.
On the positive side, the dining options were excellent. Breakfast featured Kagoshima's special black pork shabu-shabu and a type of sashimi. Complimentary ice cream and Yakult were available all day in the lounge on the hot spring floor, and free soy sauce ramen was served after 9:30 PM. Given these amenities, I'd say it's best suited for adults who plan to fully utilize the onsen facilities.
What truly made the stay less than ideal wasn't just my inability to use the onsen. More significantly, during check-in, the front desk informed me that my reservation did not include a 3-year-old child, resulting in an additional charge for the child's accommodation and meals. This wasn't the hotel's fault, and honestly, I'm not sure who to blame. I distinctly remember booking for two adults and one child, so I'm puzzled about what went wrong in the process. Perhaps Dormy Inn and I simply weren't a good match this time.
I'm well aware that Japanese hotels charge per person, so I always meticulously enter the correct number of guests and compare prices across different platforms when booking in Japan. Having visited Japan over a dozen times, this was the first instance where I was charged extra at check-in due to a discrepancy in the number of guests. I was quite surprised when informed about the booking error. Checking my Trip.com confirmation on my phone at the front desk, I saw it indeed only listed two adults. I can only fault myself for never reviewing the confirmation after booking; moving forward, I'll be sure to check them carefully to catch and correct any issues promptly. After reporting this to Trip.com customer service, they responded quickly and later reimbursed me half of the additional cost.
During this trip, both hotels I booked through Trip.com had unexpected additional charges at check-in. Besides the Dormy Inn incident, another hotel in Fukuoka charged a separate accommodation tax. Interestingly, I booked a different hotel in Fukuoka on another platform, and its price already included this tax, so I didn't pay anything extra upon arrival. Moving forward, when booking hotels in Japan, I'll have to carefully consider if the lowest price offered on certain platforms might be due to hidden fees.
Wonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!
This time, my friend and I chose this place to unwind and escape our daily stresses. The room was spacious and clean, the food was delicious, and the hot springs were absolutely wonderful. We had a great time and felt completely refreshed! After checking out, we visited Kirishima Shrine since it's nearby, then explored some power spots, fully enjoying everything Kirishima had to offer before heading home. We even said, 'Let's come back again soon!' Thank you very much for a lovely stay.
I'm glad there's a hot spring and it's free to use.
There's a coin laundry service.
Everything on the breakfast buffet was delicious.
I was glad they had chicken rice.
I didn't get to try the ice cream or shaved ice, so I'd like to try those next time.
The food at the restaurant was delicious, but
I'm not sure how they serve the entire course meal in afternoon tea format.
It would be nice if they offered more non-alcoholic drinks than just juices.
It would be nice if they had more non-alcoholic cocktails.
There's nothing nearby, but it's convenient because there's a decent selection of souvenirs.
The bus to Kagoshima Airport is also a plus.
I'd love to stay here again.
A hot spring hotel near the sea, a ten-story Japanese-style sea view room, with an unobstructed sea view outside the window, the scenery is very good. I gave you a sand bath coupon for the hotel's own sand bath hot spring, so you don't even have to go to the Sand Le Hall.
The specialty of Ibusuki is the sand bath. You can’t take pictures, so just use the pictures on the official website to take a look. You can soak for ten minutes at most, half the amount for children, and a staff member will wake you up when the time is up.
The swimming pool is open during this season.
The hotel has a free shuttle service to Ibusuki Station in the morning, leaving at 9 a.m. and 10 a.m. You need to make a reservation one day in advance. Dinner was Satsuma cuisine, which was exquisite, with fresh ingredients and delicious taste. Breakfast is buffet style.
The Iwasaki Hotel next door actually had small fireworks on 8.12 nights, and I was lucky enough to catch them.
The foreign girl at the front desk speaks very good English. She introduced herself as an expatriate from Dubai who has been working in Japan for 5 years. Now she speaks Japanese better than English 🙂
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65 reviews
8.6/10
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HHan.wThis hotel is excellent, offering incredible value for money. It's definitely the top choice on Mount Kirishima. The private hot springs are absolutely amazing!
GGuest UserAmazing! Spacious rooms with views in all directions. Everything was thought out to the last detail, even the tea and coffee set featuring local teas set the mood for rest and relaxation in such a wonderful place. Breakfasts and dinners were on par with the best restaurants, with sushi and wagyu available every evening. The lounge bar delighted us with interesting cocktails, and the onsen with its ocean view allowed us to truly enjoy the trip.
GGuest UserWe stayed here to celebrate after recovering from a serious illness. Even though we checked in early because my father wasn't feeling well, they allowed us to enter the room early and were very kind and helpful. The welcome drinks and sweets were a welcome respite. The food was also well-prepared, beautifully presented, and delicious. Above all, the kindness and politeness of the staff made us feel very welcome. If I were to be picky, I would say that there should have been a ramp on the stairs to the bath, and that the toilet in our room was a little small and difficult to use. Everyone was able to relax and we left feeling very refreshed. Thank you very much.
HHuifeideyuerbushanggouThe hotel offers a shuttle service, which makes getting around very convenient. Right outside the hotel, there's a tram stop that takes you to the pier, where you can catch a boat to Sakurajima for sightseeing. The hotel's breakfast is quite substantial, with plenty of fruit, and the golden kiwi was especially sweet. All the staff were attentive and thoughtful. The hotel also has a free gym, and right next door is a hot spring ♨️ where you can enjoy a full soak or a foot bath; the spa services, however, are paid. Overall, everything was excellent. I'll definitely stay here again on my next visit. I hope for friendship between China and Japan and world peace 🤝🏻
GGuest UserEnvironment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay.
Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient.
Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer.
Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks.
Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.
CCasper WongHot spring hotel in an area renowned for its hot springs. I deliberately chose the Japanese tatami-style to experience more of the local culture. As you can see from the photos, the view from my room was really nice! I also like the fact that both dinner and breakfast were included, as there isn't much around. Very comfortable stay overall, but mind you - the smell of sulphur (possibly?) from the hot springs is always there!
GGuest UserIt took a long time to choose a hotel in Ibusuki, and there were very few pictures and information about Xiu Sui En. However, after seeing netizens commenting that its kaiseki cuisine is its specialty, as foodies, we decided to book this hotel with the mentality of giving it a try, and the result! Really like it!
Service: Regarding the service, it is really a detail that only traditional Japanese hotels have. After we checked in, a pair of waiters came to pick us up and take us to the hot spring (private hot spring only costs about 100 yuan) and take us there. The restaurant (you must try the food, it is exquisite and delicious), the most surprising thing is that my slippers (fur slippers) were scorched and wet by the rain when I entered the door. I even jokingly asked my husband if they would see that my shoes were wet. Then help me dry it, otherwise I will have to wear wet shoes again the next day and end up going out the next morning! It was really dried (because one of them got smaller and shrunk hahaha, so it was definitely dried), and when we asked for any service, they would not ask us which room we were in, their waiters would remember us and serve us directly. We have arranged everything. Having said so much, we still have to experience it ourselves, haha.
GGuest UserThis was my first trip to Kagoshima, Kyushu, and your hotel's setting was absolutely stunning, offering distant views of Sakurajima volcano. The hot springs within the hotel also have excellent water quality, especially the open-air bath where you can gaze at Sakurajima. If the weather is good, you can even catch the sunrise around 5:30 AM, truly experiencing the majestic power of nature! The hotel's buffet breakfast lived up to its reputation and was definitely worth the price! Plus, there's a free shuttle bus service daily from Kagoshima-Chuo Station to the hotel. All in all, it's a high-quality hotel well worth staying at for anyone visiting Kagoshima.
TThere’s A World To SeeThis place is incredible, ran by a small operation up in the mountains of Kagoshima. The onsen is something out of this world. Rich with iron and minerals from the mountain, it looks like something akin to a studio Ghibli movie from the outside.
The staff are kind and very helpful and breakfast is a real treat for those who like a traditional Japanese breakfast.
10/10 would highly recommend and stay again.
Also to note as a foreigner with tattoos the staff don’t seem to mind so much and my entrance to the baths was permissible. That may be helpful to know.
CC.C. WongWonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!
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